Under direction, to perform and coordinate moderate to complex tasks in technical, administrative, office management, and medical secretarial work in a clinical and academic medical setting.
This recruitment is for a Full-Time assignment at Valley Medical Center. The established eligible list will be used to fill other vacancies (Full-Time, Part-Time, Extra-Help, etc) as they occur. If you are interested in such opportunities, please be sure to complete the appropriate questions.
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Relieves the physicians of routine administrative details, such as preparing expense requests, monitoring expense funds, making travel arrangements, preparing and tracking physician time-off requests/reports, etc.;
Takes minutes at meetings and prepares draft summaries for distribution;
Maintains office files and records, including those of a confidential nature;
Performs medical transcription from machine recordings;
Prepares charge documents for physicians according to required guidelines;
Performs patient relations duties, which may include handling prescription refills, scheduling appointments, preparing insurance/disability forms and Treatment Authorization Requests (TARS) for signature, requesting medical records, and obtaining accurate patient information;
Prepares from machine dictation or written material a variety of documents, including but not limited to protocols, manuscripts for publication, grant requests, lecture materials, etc.;
Screens office visitors and telephone callers, meets the public, directs callers/visitors to other departments or individuals as appropriate;
Participates in department/division schedule production for physician clinical assignments, conferences, etc.;
Independently composes routine letters and other documents from notes or oral directions;
Performs and assists management with payroll activities;
May participate in office staff training and coordination of assignments or projects;
Maintains the calendar of the physician(s);
Maintains record-retention plan according to specific hospital/departmental policies;
Orders office and/or medical supplies within established guidelines;
May be assigned as a Disaster Service Worker, as required;
Performs other related duties as required.
Sufficient education, training, and experience to demonstrate the possession and direct application of the following knowledge and abilities:
Training and Experience Note: The required knowledge and abilities are attained through four (4) years of administrative/secretarial experience, at least two (2) of which must be in a healthcare environment, to include two (2) years of experience performing medical transcription from machine recordings. Such work must have included providing responsible office support to management and/or physician staff and administering or coordinating office activities.
Possession of an Associate's degree in Biology, Physiology, Chemistry or a related field, or possession of a medical certification, can substitute for two years of experience.
Department may selectively recruit for typing speed up to 50 Net WPM depending on departmental need.
Functions and basic office operations of a medical administrative office;
Modern office methods and practices;
Medical and business correspondence formats;
Medical billing and coding;
Correct English usage, grammar, spelling, vocabulary and punctuation;
Word-processing, database maintenance, report writing and applicable software.
Provide varied medical secretarial, office, and administrative assistance to clinical management or physician staff;
Organize work, set priorities, meet critical deadlines and follow-up on assignments;
Use initiative and independent judgement within established guidelines;
Establish and maintain effective working relationships;
Compose correspondence independently or from brief instructions;
Organize and maintain accurate records and files;
Operate standard office equipment, including computer;
Transcribe medical records, correspondence, and memoranda from machine recordings;
Type with speed, accuracy and efficiency.
County Of Santa Clara