Medical Administrative Assistant 1-University Family Physicians (Knoxville)

Market Range: 03

Hiring Salary: $18.00/Hourly

THIS POSITION IS LOCATED IN KNOXVILLE, TN

JOB SUMMARY/ESSENTIAL JOB FUNCTIONS: Under the direction of an assigned supervisor, the Medical Administrative Assistant 1 will be responsible for patient registration, insurance verification, patient scheduling, and collecting patient co-pays and account balances.

DUTIES AND RESPONSIBILITIES:

• Performs patient registration tasks to include checking in patients, collecting payments, and verifying patient insurance and demographics.

• Prepares and mails new patient information packets.

• Greets visitors, answer phones, route calls and messages through EMR,

• Schedules interpreters for hearing impaired patients.

• Verifies and updates PCP change forms when necessary, during check-in process.

• Maintains cleanliness of front office space and waiting rooms.

• Assists patients with the scheduling of appointments.

• Performs other duties as assigned.

MINIMUM REQUIREMENTS:

EDUCATION: High School Diploma or GED (TRANSCRIPT REQUIRED)

EXPERIENCE: One (1) year clerical/administrative work experience. (Prior experience in a medical office preferred.)

KNOWLEDGE, SKILLS, AND ABILITIES:

• Excellent interpersonal and communication skills, including oral, written, and listening skills.

• Ability to multi-task in a busy work environment.

• Good computer skills.

• Knowledge and ability to work in Microsoft Office.