Department Of Veterans Affairs Hines , IL 60141
The Medical Administration Officer serves as an Assistant Chief of the Medical Administrative Service at the Hines VA Medical Center and provides planning, direction, and evaluation of medical administration management functions associated with the Patient Administrative Service.
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Serves as the direct supervisor of all PAS Section Chiefs.
Provides advice and guidance on PAS programs in relation to such issues as eligibility, revenue, intake, insurance, coding, billing, accounts receivable, and utilization review of processes to include, purchase care (fee basis).
Establishes monitors and provides hard copy and/or electronic reports, and findings with subsequent trending of data.
Evaluates patient administration issues and determines the nature and extent of problem areas.
Meets with section chiefs to ensure compliance with local and national policies.
Provides front line staff training, ensures record of training is maintained, and that each employee has an up-to-date PD and performance standards.
Assists in formulating plans and coordinating data validation activities.
Prepares statistical reports for presentation to management.
Estimates and computes workload projections through established formulas and guidelines.
Participates in personnel activities, such as, writing position descriptions, preparing employees performance standards, assisting in the coordination of the annual service performance appraisal process, rewarding employees, issuing disciplinary actions, etc.
Participates in the selection process of new staff by reviewing job applications, interviewing applicants, and recommending selection.
Interacts and communicates with VA staff, veterans' groups, voluntary groups, patients, congressional offices, and unions concerning problems requiring decisions.
Intervenes when problems regarding patient activity occur, advising clinical staff of appropriate administrative action.
Prepares written correspondence in the form of letters, memorandums, policies, procedures, statistical reports, etc.
Prepares verbal and written responses to inquiries and complaints of veterans and congressional staff regarding health care benefits and revenue policies.
Provides liaison between the administrative and clinical elements of the medical center.
Defines and applies laws relating to determination of legal eligibility for hospitalization, outpatient services and other related benefits.
Provides and coordinates the administrative processing for admissions, discharges, transfers, and pre- and post-hospital care.
Investigates and develops facts, conclusions, and recommendations in matters requiring investigation, such as unusual deaths, abuses of patients, and loss or destruction of government property.
Job family (Series)
0301 Miscellaneous Administration And Program
HelpRequirements Conditions of Employment
You must be a U.S. Citizen to apply for this job
Designated and/or random drug testing may be required
Selective Service Registration is required for males born after 12/31/1959
You may be required to serve a probationary period
Subject to background/security investigation
Selected applicants will be required to complete an online onboarding process
NOTE: THIS POSITION IS LISTED AS ONE OF THE 17 OCCUPATIONS UNDER A NATIONAL CLASSIFICATION REVIEW. CANDIDATES HIRED WILL RECEIVE WRITTEN NOTIFICATION THAT THEIR POSITION IS SUBJECT TO CLASSIFICATION REVIEW AND POSSIBLE DOWNGRADE. THE SELECTEE WILL BE REQUIRED TO SIGN THE NOTIFICATION PRIOR TO ENTRY-ON-DUTY.
Work Schedule: 1st Shift, Monday through Friday 8:00AM to 4:30PM
Position Description: Medical Administration Officer, PD 09836-O
Telework: Not Available
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized
Financial Disclosure Report: Not required
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/28/2018.
Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-13 position you must have served 52 weeks at the GS-12. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.
You may qualify based on your experience as described below: You will be rated on the following Competencies for this position:
Specialized Experience: One (1) full year of specialized experience that equipped you with the particular knowledge, skills, and abilities to perform the duties of this position successfully that is equivalent to at least the GS-12 level in the Federal service. Specialized experience is defined experience in positions that required comprehensive knowledge of the VHA healthcare management system; knowledge of analytical and evaluative methods plus a thorough understanding of how regulatory or enforcement programs are administered; knowledge and understanding of management principles, practices, methods and techniques, and skills in integrating management plans into general management of medical operations; knowledge of management analysis, resource management, human resources management, and program analysis methods; knowledge of employee development and training principles, concepts, techniques and guidelines; knowledge of government-wide, agency and facility systems and requirements in various administrative areas such as budget and personnel; ability to analyze problems, formulate solutions, and present both written and oral recommendations; knowledge of budgetary and healthcare management principles and techniques; skill in application of fact finding and investigative techniques; and skill in supervision of managing a workforce.
There is no educational substitution for the GS-13 grade level.
Administration and Management
Managing Human Resources
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
Physical exertion is limited to walking, climbing, stooping, bending, reaching, and occasionally driving. Sitting and manual dexterity are required to keyboard for extended periods of time in the execution of administrative duties.
Work Environment: Work is normally performed in an office environment with minimal exposure to the elements. On occasion, incumbent will be working in areas of the medical center where exposure to airborne diseases is possible. Very rarely would the incumbent be required to spend any appreciable time in hot, cold, dusty, or windy locations. environment involves everyday risks or discomforts requiring normal safety precautions typical of office settings.
There is no educational substitution at this grade level.
PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement). Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Applicants can verify accreditation at the following website: http://www.ed.gov/admins/finaid/accred/index.html. All education claimed by applicants will be verified by the appointing agency accordingly. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.