Mediation Program Manager

Job Posting Title

Mediation Program Manager

Agency

090 OFFICE OF MANAGEMENT AND ENTERPRISE SERV

Supervisory Organization

HCM

Job Posting End Date (Continuous if Blank)

Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.

Estimated Appointment End Date (Continuous if Blank)

Full/Part-Time

Full time

Job Type

Regular

Compensation

Salary is based on education and experience.

Job Description

As a Mediation Program Manager with OMES you will enjoy:

• Generous leave including 15 days of vacation, 15 days of sick leave and 11 paid holidays annually.
• A comprehensive Benefit Package with a generous benefit allowance to offset the cost of insurance premiums for employees and their eligible dependents.

Job Details

• Full-time 40-hour work weeks.

• Support the Civil Service Division

• Salary is based on education and experience.

Responsibilities

• Trains, observes, and certifies a state-wide team of high-performing mediators from all professional backgrounds, providing guidance, mentorship, and development opportunities.

• Provides strategic and operational guidance on employee mediation and conflict resolution policies, programs, and procedures based on the laws, rules, and standards set for and by the Civil Service Division.

• Ensures that the State Employee Dispute Resolution Program functions and programs are compatible with existing laws, regulations, directives, and orders.

• Ensures that the State Employee Dispute Resolution Program mediation programs are applicable to the type of dispute reported.

• Builds and maintains effective relationships with professional or governmental organizations such as the Oklahoma Public Employee Association, Oklahoma Correctional Professionals, Oklahoma State Workers Union, Dispute Resolution Advisory Board, and Oklahoma Supreme Court Alternative Dispute Resolution System.

• Serves as the designee of the Civil Service Division Director to approve/disapprove all mediation agreements before dismissal from the Civil Service Division court process is considered.

• Consults with state agencies about the proper setup and function of internal agency mediation programs.

• Acts as a neutral third-party mediator which includes explaining how the mediation process works, communicating with all involved parties to gather information and helps the opposing parties work through their differences.

• Coordinates meetings between certified mediators, trainee mediators, locations, and parties involved in a dispute to hold a mediation session.

• Maintains paperwork regarding the mediation process for each case, gathers signatures for consent, drafts mediation agreements, tracks mediator continuing education credits, and retains paperwork for auditing purposes in compliance with governing laws.

• Researches, interprets, and applies laws, administrative code, policies, and standards for application in the Civil Service Division Hearing process and the State Employee Dispute Resolution Program.

Physical Demands and Work Environment

• This position works in a comfortable office setting in front of a computer for a large percentage of the workday.

• The noise level in the work environment is usually mild.

• Occasional travel may be required.

Minimum Qualifications

• A bachelor's degree.

• 2+ years in mediation management.

• Oklahoma Supreme Court Certification in Civil Mediation.

Preference will be given to candidates who possess

• Human Resource experience

• Certified Civil Mediation Trainer Certification

About OMES

The Office of Management and Enterprise Services provides excellent service, expert guidance and continuous improvement in support of our partners' goals. We are a highly qualified workforce committed to serve those who serve Oklahomans and make government run in the most efficient, innovative manner possible.

OMES is an Equal Opportunity Employer. Reasonable accommodation to individuals with disabilities may be provided upon request.

Equal Opportunity Employment

The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.

Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub.