Media Services Project Manager

Zodiak Aerospace Brea , CA 92821

Posted 4 months ago

Safran is an international high-technology group, operating in the aircraft propulsion and equipment, space and defense markets. Safran has a global presence, with more than 58,000 employees and sales of 16.5 billion euros in 2017. Working alone or in partnership, Safran holds world or European leadership positions in its core markets. Safran is listed on the Euronext Paris stock exchange, and is part of the CAC 40 and Euro Stoxx 50 indices.

In February 2018, Safran took control of Zodiac Aerospace, significantly expanding its aircraft equipment activities. Together with Zodiac Aerospace, Safran has more than 91,000 employees and would have around EUR 21 billion in adjusted revenue (pro forma 2016).

Safran is ranked among the Top 100 Global Innovators by Thomson Reuters and is featured on the "Happy at work" rankings. The Group places fourth on the Universum ranking for the favorite companies of newly-qualified engineers in France.

Safran Aerosystems is a world leader in aircraft electrical distribution, inflatable safety and water and waste management systems. It is also a major supplier of oxygen systems, telemetry and communication solutions, in-flight entertainment systems or fuel systems.

Zodiac Inflight Innovations is a subsidiary of Safran who develops in-flight entertainment systems and connectivity systems for the airline industry worldwide. Zodiac Inflight Innovations has been leading the way with cutting-edge systems such as Rave that have been providing passenger and flight crew satisfaction for more than 16 years.

Zodiac Inflight Innovations is a subsidiary of Safran who develops in-flight entertainment systems and connectivity systems for the airline industry worldwide. Zodiac Inflight Innovations has been leading the way with cutting-edge systems such as Rave that have been providing passenger and flight crew satisfaction for more than 16 years.

The Media Services Project Manager is responsible for all Media Services account management duties, which include managing Entry into Service (EIS) and initial IFE branding activities of the program, and building ongoing relationships to encourage new and repeat business opportunities. A Media Services Project Manager has the ability to identify opportunities to grow existing accounts, including offering new features to customers, as well as ensuring customer feedback and needs are addressed internally. The Media Services Project Manager works in conjunction with Programs, Creative, and SW/Product development to ensure timely deliverables and Tools usability. This individual must be familiar with a variety of the concepts, practices, and procedures within the IFE field, and relies on extensive experience and judgment to plan and accomplish goals. Role is further expanded to include operations and administrative responsibilities to run and lead the department with best practices and works in conjunction with the account manager. The Media Services Project Manager typically reports to a manager or head of a unit/department.

Duties and Responsibilities:

  • Liaise with the world's leading airlines and lead the design and execution of their passenger's in-flight entertainment experience (PRE EIS)

  • Have a full understanding of the IFE product, branding design, development and integration process and coordinates the priorities with the branding staff

  • Report content and branding schedule and delivery updates to the PMO and account managers

  • May deal with contracts and contract maintenance with customers and content vendors

  • Responsible for internally driving SVT and Entry into Service deadlines and externally aligning content service providers and airline customers to the same goals

  • Coordinate with both internal and external cross-functional teams to understand latest features and technical enhancements

  • Coordinate the customer brand requirements to our Design teams and ensure the proper creation and delivery of brand assets

  • Develop and maintain departmental operational definitions and procedures

  • Monitor program schedules and commitments and notify appropriate personnel of possible impacts(s) or change(s)

  • Act as an internal advocate for the customer by identifying and documenting product requirements for services

  • Meet agreed upon deadlines for the implementation of services, and prioritize them based on time-to-market and resource availability

  • Coordinate with both internal and external cross-functional teams to ensure proper milestones and development are aligned

  • Learn and implement business acumen in order to be able to drive strategy and bring products/services to market

  • Support Business Development/Sales and Marketing to assist airline with selection of all Media, GUI, and Applications desired for entry into service

  • Create Presentations and Reports for Program/Executive Management on Media requirements and status

  • Represent the company during customer and 3rd party provider meetings to properly manage customer media and creative services

  • Creation of billing templates based on content services agreement

Preferred Qualifications and/or Education:

  • Bachelor's Degree or equivalent experience in a related field

  • 5-7 years of experience working in similar role

  • In-Flight Entertainment industry experience

  • Meticulous file maintenance skills

  • Proficient, working knowledge of QuickBooks, Excel, Word, PowerPoint, and a Project Management Software program

  • Knowledge of Adobe Creative Suite

  • Knowledge of MPAA regulations

I hereby certify that the facts set forth in the above employment application are true and complete to the best of my knowledge and authorize Zodiac Inflight Innovations to verify their accuracy and to obtain reference information on my work performance.

I understand that employment and continued employment is conditioned upon verification of all information contained in this application or other pre-employment questionnaires or interviews, including but not limited to, verification of ability to perform the essential functions of the position with or without reasonable accommodation and of applicable lawful age and legal right to work in the United States as provided under applicable law. I agree to furnish such additional information and complete any examinations as may be required to complete my employment file and to verify the information contained therein. Subject to applicable law; such examinations may include urinalysis and/or other testing to determine the presence of illegal substances within the body.

I understand and agree that any false, misleading, or incomplete information given in my application, interview(s), or other pre-employment questionnaires and procedures, regardless of when discovered by Zodiac Inflight Innovations will be sufficient basis for my disqualification for employment or, if already employed by Zodiac Inflight Innovations, the termination of my employment. I agree that Zodiac Inflight Innovations shall not be liable in any respect if I am not hired or if my employment is terminated as a result of providing false, misleading or incomplete information.

I understand that should an employment offer be extended to me and accepted that I will fully adhere to the policies, rules and regulations of employment at Zodiac Inflight Innovations. However, I further understand that neither the policies, rules, regulations of employment or anything said during the interview process shall be deemed to constitute the terms of an implied employment contract. I understand that any employment offered is for an indefinite duration and at will and that either I or Zodiac Inflight Innovations may terminate my employment at any time with or without notice or cause.

Equal Employment Opportunity and Affirmative Action Statement

It is the policy of Safran to provide equal employment opportunity to all individuals regardless of their race, color, religion, sex, sexual preference, gender identity, pregnancy, age, national origin, disability, military or veteran status, citizenship status, genetics, or any other characteristic protected by applicable federal, state, and local laws. We are strongly committed to this policy and believe in the concept and spirit of the law.

If you are applying for a job in the United States and need a reasonable accommodation for any part of the employment process, please email our Human Resources Department at jobs@zii.aero and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

By submitting my application, I hereby acknowledge that I have read and understand all of the information above and agree to the terms and conditions therein.


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Media Services Project Manager

Zodiak Aerospace