Media Arts Technician

Media Arts Technician

Department: Student Equipment Services

Location: Metropolitan Campus

Reports To: Manager

Recruitment Type: External/Internal

Requisition ID: req5161

Employment Type: Part-Time Support Staff

Union Position: Union

Work Schedule: M-F 8:00am - 8:00pm

Number of Openings: 1

Job Description:

SUMMARY

Provides film/photo students and faculty with equipment for classroom instruction and student assignments college wide. Provides basic Technical and instructional support to students for equipment, printers and MAC labs located in the Creative Arts Department.

DUTIES AND RESPONSIBILITIES

• Follows procedures for film/photo equipment sign-out and sin-in for students and

• Performs duties that include; functionality checks, inventory, battery maintenance, cleaning, surplus, and proper storage of film/photo equipment Cleans and maintains secured equipment areas by dusting, mopping, sweeping and vacuuming

• Performs basic troubleshooting of malfunctioning equipment, reports any damaged equipment or unresolved computer and software problems to the program manager

• Conducts orientation for film/photo classes at the beginning of each semester on the checkout area (cage), rules and equipment usage to ensure that students have basic knowledge of equipment operations and safety standards

• Assists students with the use of the lab equipment, computers and software during open MAC labs, including assistance with editing, design, and animation software

• Opens and closes the labs, ensuring equipment is stored securely

• Provides technical support in print labs to include; firmware updates, hardware updates, ICC updates, nozzle inspections and ink/paper replacement in printers, assisting students with printing and other activities in lab

• Anticipates and meets all customer needs accurately, professionally, and with a commitment to customer satisfaction

• Assists manager with training of new staff on equipment usage and departmental procedures

• Performs office duties including; answering telephones, answering student and faculty inquiries, checking an responding to emails, entering equipment reservations, submitting FAMIS requests, submitting weekly reports as determined by manager, etc.

• Maintains records of daily lab usage by students

• Performs other related duties as assigned

REQUIRED QUALIFICATIONS

EDUCATION AND EXPERIENCE/TRAINING

• Associate's degree in film, photography or related field

• Basic-level proficiency with Microsoft suite

• Valid Ohio driver's license

KNOWLEDGE, SKILLS and ABILITIES

• Possesses verbal and interpersonal communication skills

• Working knowledge of Adobe Creative Cloud programs with experience in Photoshop, Illustrator, Premiere Pro, Lightroom and After Effects

• Working knowledge of digital cameras, lenses, remote audio equipment and related gear

• Working knowledge and skills in grip & electrical operations

• Working knowledge of photography printers and related equipment

• Ability to manage multiple tasks efficiently

• Ability to be creative and exercise initiative

• Possesses strong organizational and time-management skills

• Works accurately with great attention to detail

• Ability to effectively complete work assignments independently

• Ability to prioritize/handle multiple tasks and work with deadlines in a dynamic environment

• Excellent customer service skills and proven ability to develop and sustain productive customer relationships

• Ability to collaborate with other from diverse backgrounds

• Sensitivity to respond appropriately to the needs of a diverse population

COMPETENCIES

CRITICAL COMPETENCIES

• Customer Service

• Results Focus

VERY IMPORTANT COMPETENCIES

• Quality of Work

• Collaboration

• Communication

IMPORTANT COMPETENCIES

• Time Utilization

• Continuous Improvement

PREFERRED QUALIFICATIONS

(Or equivalent job-related experience providing the necessary knowledge, skill, and abilities to perform the functions of this position proficiently)

EDUCATION AND EXPERIENCE/TRAINING

• Two years of hands-on, management experience

• Proficient with Web Checkout software

ESSENTIAL FUNCTIONS

(The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

• The technical work is performed on location that may include; classrooms, TV studios, photo studios, computer labs, print labs, equipment cages etc.

• Typically, the employee and will perform repetitive motions with hands/fingers using a computer mouse, keyboard to type and hand tools. However, there may be some walking; standing; bending; carrying of film equipment (up to 40lbs)

• Work may require walking and standing for long periods of time

• May require travel to attend meetings and conferences away from the worksite

• Position is college wide and will require working at various campuses and satellite sites as assigned

Special Note: This is a Part-time (1199/SEIU) Bargaining Unit Position, Grade 06. Part-time (1199/SEIU) bargaining unit employees at Cuyahoga Community College will be considered first for vacant positions.

Target Hiring Rate: Minimum salary $17.99/hour

Special Instructions to Applicants: During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.

Affirmative Action Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.