Media Access Services Manager

Title: Media Access Services Manager

Employee Classification: Library Services Manager

Campus: University of North Texas

Division: UNT-Provost

SubDivision-Department: UNT-University Library

Department: UNT-University Library-Gen-141000

Job Location: Denton

Salary: Depending on qualifications with a minimum of $39,270.00.

FTE: 1.000000

Retirement Eligibility:

About Us - Values Overview:

Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and the University of North Texas Health Science Center at Fort Worth.

We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year.

We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education.

We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an inclusive environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities.

We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.

Learn more about the UNT System and how we live our values at www.UNTSystem.edu.

Department Summary

As the most-used service on campus and an essential component of education and research at the University of North Texas, the Libraries offer access to more than 6 million items (print and digital) along with expert personnel to assist patrons in achieving their academic and scholarly goals. We provide innovative programs and support to enhance the relationship between teaching and learning at the University of North Texas.

The Media Library contains the UNT Libraries' non-print, audiovisual, tabletop games, and video games collections. The Media Library also has The Nest, which is an e-sports and game design space. The mission of the UNT Media Library is to support the instructional and research needs of UNT faculty, staff, and students by collecting, maintaining, and providing access to media materials that represent all academic disciplines and all genres of film.

The University of North Texas is a student-centered public research university with over 42,000 students. A Carnegie-ranked Tier One public research university.

UNT is one of the nation's most diverse universities. UNT has been designated as both a Minority Serving Institution and Hispanic Serving Institution.

With 7.5 million people and two international airports, DFW is the fourth-largest metro area in the United States. DFW is racially, ethnically, religiously, and culturally rich and maintains a long-standing commitment to the arts exemplified by local attractions such as the Dallas Arts District and the Fort Worth Cultural District.

UNT's proximity to these major metropolitan centers ensures that our new colleague will be able to access a wide range of activities and cultural experiences. The university also has a generous benefits, leave, and perks package.

UNT is located in Denton, Texas, a growing city with a small-town feel and a thriving arts and music scene centered on its downtown Square and is connected by highways and light rail to the major transportation hubs and big-city attractions of Dallas and Fort Worth, about 40 miles away. Want to know more about why you should consider coming to Denton? Check out Discover Denton.

UNT has a highly diverse campus with a wide range of languages spoken in addition to English. We welcome candidates who have experience with HSI/MSIs and/or who speak Spanish, Vietnamese, American Sign Language, Chinese (Cantonese, Mandarin and other variations), Arabic, Tagalog, Farsi, French, or/and Yoruba.

Position Overview

The Front Desk Supervisor manages all service desk functions and services in the Media Library. Supervises 12-15 student assistants including planning, budgeting, hiring, training, scheduling, and evaluating student assistants.

Trains full-time staff on front desk procedures. Develops or suggests policies and procedures that support front desk operations and patron services and documents these policies and procedures through training manuals and workflows. Oversees reserves, supplies, LibAnswers, and the daily functions of the Media Library service desk. Contributes to operational plans and service policies for the Media Library.

Minimum Qualifications

Bachelor's Degree and three years' of progressively responsible full-time library experience; or any equivalent combination of education, training, and experience.

Knowledge, Skills and Abilities

Expert knowledge of library principles and policies and extensive knowledge of specialized area functions and workflows. Strong supervisory and leadership skills.

Evidence in working effectively with students, faculty, staff, and the community. Verified ability to utilize multiple computer applications toward increased productivity in a rapidly changing environment. Excellent written and oral communication skills.

Ability to establish and maintain effective working relationships. Demonstrated critical thinking and independent decisionmaking skills.

Preferred Qualifications

The preferred candidate will possess the following additional qualifications:

Experience working in an academic library setting.

At least 3 years of supervisory experience in a library setting.

Library service desk experience (circulation, patron services, etc.)

Experience organizing files, data, and other types of information.

Knowledge of video, games (tabletop and digital), and media equipment.

Demonstrated experience in managing multiple projects while balancing multiple priorities and meeting deadlines.

Demonstrated experience in effectively managing detail-oriented projects.

Ability to work independently.

Experience successfully working in a collaborative/team environment.

Strong interpersonal skills, with the ability to establish positive and productive working relationships within the Libraries' and with external partners.

Ability to communicate effectively orally and in writing.

Effective troubleshooting skills.

Willingness to acquire new skills in a rapidly changing environment.

Knowledge of word-processing and spreadsheet software.

We want to emphasize that the preferred qualifications are not required and that we are committed to helping our future colleague develop these preferred skills.

Required License/Registration/Certifications

Job Duties:

• Hires, trains, supervises, and evaluates Media Library student employees, including scheduling for service desk and events.

• Oversees and manages front desk services, including circulation, reserves, and reference and maintains documentation for workflows and procedures.

• Oversees administrative tasks for the Media Library including managing personnel documentation, ordering and supply requests, shipping, and documentation.

• Oversees student employee budget, discretionary budget, and related spending accounts.

• Works collaboratively on library wide initiatives and pursues professional development..

Work Schedule:

Monday-Friday 8:00am-5:00pm

Driving University Vehicle:

No

Security Sensitive:

This is a Security Sensitive Position.

Special Instructions:

Applicants must submit a resume, a cover letter and a list of three professional references with their online application.

Benefits:

For information regarding our Benefits, click here.

EEO Statement:

The University of North Texas System is firmly committed to equal opportunity and does not permit -- and takes actions to prevent -- discrimination, harassment (including sexual violence) and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, genetic information, or veteran status in its application and admission processes, educational programs and activities, facilities and employment practices. The University of North Texas System immediately investigates complaints of discrimination and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing.