Mechanical Field Service Technician

About the Role

JOB DESCRIPTION:

Currently the position involves providing technical assistance and troubleshooting/repair of SEW-EURODRIVE mechanical equipment which includes frequent travel to Customer sites.

HOURLY WAGE: $22 Hourly

SHIFT: 1ST

TOP 5 SKILLS AND ABILITIES BEING SOUGHT FOR THIS POSITION:

• Ability to troubleshoot and repair SEW-EURODRIVE electromechanical products.

• Ability to read and understand parts lists, catalogs, price books, general factory instructions, and SEW-EURODRIVE quality procedures.

• Must be able to prioritize and manage time effectively.

• Ability to read and understand parts lists, catalogs, price books, general factory instructions, and SEW-EURODRIVE quality procedures.

• Ability to travel up to 50%.

TOP 5 ACTUAL TASKS BEING SOUGHT FOR THIS POSITION:

• Receive and execute customer requests for mechanical field service primarily in the Southeastern US, but other locations in the US sales territory as well.

• Generate field service reports and order documentation for associated field service trips.

• Assist customers with general technical inquiries.

• Evaluate electromechanical products returned for warranty analysis, document inspections/complaints, generate reports, and administer warranty decisions in accordance with SEW-EURODRIVE established procedures.

• Assess each situation and do not perform any tasks which s/he feels is unsafe, on which s/he has not received training, or engage in any unsafe work practices. Report any unsafe condition to his/her manager.

Although we have described above what we are generally looking for, we are very likely missing other attributes and skills that may make you a great fit! Please tell us about your other skills and abilities by applying and listing your additional attributes.

A 10% shift premium is paid for 2nd and 3rd shift positions.

SEW-EURODRIVE provides a generous benefits package to all full time employee. These benefits start on DAY ONE!

There is no monthly premium required for Employee's coverage:

• Medical Insurance- Includes Medical, Dental, Vision, Audio, and Prescription Drug coverage + $125 annual reimbursement for purchase of eligible vitamins & minerals
• Life Insurance worth 2.5 times annual base pay. Includes Accidental Death & Dismemberment
• Disability- Includes both Short Term Disability and Long Term Disability
• Flexible Spending Account (FSA) for Medical and/or Dependent Care Made available annually during open enrollment
• Timely Evaluations with potential for a pay increase- New Employees are evaluated every six months for the first two years then annually thereafter
• Paid Vacation- 2-weeks of vacation accrual per year to start, which increases after five years and ten years of service
• Holiday Pay- Twelve (12) paid holidays per year
• Retirement Benefits- Includes 401(k) with Profit Sharing Contribution and 200% Company Match on the first 3% that you defer to your 401K account
• Additional Paid Time Off (PTO) for hourly positions- Unused time is paid out annually
• Paid Parental Leave- To assist and support new parents with balancing work and family matters
• Onsite Clinic Services- On location medical services by licensed providers at no cost to employees
• Education Assistance Programs- Student Loan Repayment / Tuition Assistance options
• Counseling Resources- Easy and convenient access to professional counseling services online
• Wellness Resources- Utilizing a comprehensive, interactive, and personalized wellness program with potential to earn points for awards / gift cards
• Uniforms and Subsidies- Uniforms (for shop employees) are provided and a subsidy for the annual purchase of safety shoes is included
• Employee Assistance Programs- Five programs to help employees navigate challenging life circumstances
• Insure Choice Plan Group Discounts- Auto, Home, Pet coverage, Legal insurance, and more at a group discount rate

Additional job requirements and responsibilities would be discussed during the interview process.