Mechanic Field Service Development - 10709

Empire Machinery Co Mesa , AZ 85210

Posted 8 months ago

Requisition #: 10709

Shift : 1

Start Time : 6:00am

End Time : 2:30pm

Schedule Days : Monday

  • Friday

Position Status: Full Time (40 hrs week)

Job Summary:

Join us at our Job Fair on Saturday, May 4, 2019 from 8:30 am to 11:30 am at Empire's Headquarters in Mesa, AZ. Come meet face-to-face with our hiring managers and learn how you can build your future with Empire.

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Repair, recondition, and service Caterpillar and other Empire line allied machines, systems and components in the field. Prepare equipment for delivery. Troubleshoot and diagnose malfunctions and failures of machine and engines systems, and their components. Work in adverse weather conditions as needed. Accept all out of town assignments requiring extended overnight stays. Communicate orally and in writing information, instructions and explanations to associates, customers and management regarding equipment conditions, problems and recommendations.

This position is designed to develop a Shop Mechanic into a Field Mechanic position. You will work with Mentors in Field Service to develop needed skills to be successful working in the field. Candidate should have basic understanding in theory of Electrical, Hydraulic, Powertrain and HVAC systems for Caterpillar machines. 2+ years as a shop mechanic or equivalent working on Caterpillar Machines is preferred. Must be able to obtain CDL within 60 days from hire date.

Essential Functions:

  • Troubleshoot and diagnose equipment malfunctions and failures.

  • Maintain good customer relations and support for corporate marketing objectives.

  • Repair, recondition, and maintain equipment and components.

  • Prepare service reports.

  • Plan and control cost of repair jobs.

  • Maintain company equipment keep in good clean orderly condition.

  • Work safely at all times. Adhere to all applicable safety policies. Comply with all company policies, procedures and standards.

  • Own and maintain required personal tools.

  • Learn and use Empire, Caterpillar and allied product procedures and systems.

  • Perform other related duties as assigned.

  • Maintain current MSHA card if work area requires.

  • Provide on-the-job training to technicians and helpers as assigned.

  • Work overtime as needed.

  • Travel to remote locations as needed.

  • Make warranty recommendations.

  • Communicate with proper individuals to clarify instructions or discuss scope or progress of job.

  • Must accomplish training and serve as a Green Belt in support of EMPIRE's Six Sigma program.

  • Work within and promote corporate values.

Skills & Abilities

Able to comply with DOT CDL requirements.

Acceptable attendance to meet all company standards and requirements.

Appropriate manner, conduct and grooming to adhere to company policy.

Demonstrated technical skill competence.

Interpersonal skills sufficient to communicate verbally and in writing with others in an objective and cooperative manner.

Physical Requirements

The physical demands are representative of those that must be met to successfully perform the essential functions of this job.

Required to stand occasionally

Required to walk occasionally

Required to reach outward frequently

Required to lift or carry 21-50 lbs

Required to bend frequently

Required to climb frequently

Required to sit frequently

Required to squat or kneel frequently

Required to talk or hear frequently

Required to use hands constantly

Specific vision abilities include ability to adjust focus

Specific vision abilities include close vision

Specific vision abilities include depth perception

Specific vision abilities include distance vision

Specific vision abilities include perpheral vision

This position is designated as a Safety-Sensitive Position.

Work Environment

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The characteristics described here are those an employee encounters while performing the essential functions of this job.

Exposure to wet humid conditions

Exposure to extreme heat or cold

The noise level is loud.

Exposure high precarious places

Exposure to moving mechanical parts

Exposure to outdoor weather


The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. The roles and objectives of this job do not include setting corporate policy, and does not constitute a managing agent of the company.

Empire is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 480-633-5440 and let us know the nature of your request and your contact information.

Empire Southwest is an EEO/Affirmative Action Employer


  • Respect

  • Integrity

  • Teamwork

  • Excellence

  • Stewardship

  • Astonishment

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Mechanic Field Service Development - 10709

Empire Machinery Co