Hy-Vee Kansas City , MO 64126
Posted 2 days ago
At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
Job Description:
Job Title: Meat Service Clerk
Department:Meat
FLSA: Non-Exempt
General Function:
Provides prompt, efficient and friendly customer service. Wraps, trims, stocks cases, and receives merchandise in the Meat and/or Seafood Department.
Core Competencies
Reporting Relations:
Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of Operations, Perishables, Health Wellness Home; Service Managers; Meat Department Manager; Assistant Meat Department Manager; Seafood Department Manager; Assistant Seafood Department Manager
Positions that Report to you: Under certain circumstances, part-time stockers could receive direction from the person in this position
Primary Duties and Responsibilities:
Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
Makes an effort to learn customers' names and to address them by name whenever possible.
Assists customers by:
escorting them to the products they're looking for
securing products that are out of reach
loading or unloading heavy items
making note of and passing along customer suggestions or requests
performing other tasks in every way possible to enhance the shopping experience.
Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders.
Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
Wraps, weighs, and labels product.
Reviews the status and appearance of the food for freshness, then stocks cases or rotates product.
Finishes trims on steaks, roasts, and chops in preparing these retail cuts, including seafood for traying.
Prepares and organizes seafood items for display.
Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.
Replenishes and organizes the coolers.
Reports out-of-stock products to appropriate personnel.
Trays, slices, tenderizes, and grinds product.
Removes trash in a timely manner.
Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
Adheres to company policies and individual store guidelines.
Reports to work when scheduled and on time.
Secondary Duties and Responsibilities:
Knowledge, Skills, Abilities and Worker Characteristics:
Education and Experience:
High School or equivalent experience, food safety training. Six months or less of similar or related work.
Physical Requirements:
Working Conditions:
This position is continually exposed to a cool environment and dampness. There is frequent noise from the saws, exposure to cleaning solvents, and possibility of electrical shock. This is a fast paced work environment.
Equipment Used to Perform Job:
Knives, Grinders, Patty Maker, Tenderizer, Slicer, Pallet jack, Tumbler, Wrapping system, and Rotisserie.
Contacts:
Deals with customers on a daily basis and vendors/suppliers on an as needed basis.
Are you ready to smile, apply today.
Hy-Vee