Job Title: Service Meat Clerk FLSA: Non-Exempt
Location: Fulfillment Center Revision Date: 09/2016
Provides prompt, efficient and friendly customer service. Wraps, trims, stocks cases, and receives merchandise in the Meat and/or Seafood Department. Rotates stock, stocks cases and places product in coolers.
Accountable and Reports to:
Director; Manager Of; Human Resources/Accounting Manager; Assistant Managers; Meat Manager; Meat Specialist
Primary Duties and Responsibilities:
Adheres to company policies and individual center guidelines.
Reports to work when scheduled and on time.
Answers the telephone promptly when called upon and provides friendly, helpful service to customers who call including taking customers' orders.
Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork.
Provides prompt efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important person.
Wraps, weighs, and labels product.
Reviews the status and appearance of the food for freshness, then stocks cases or rotates product.
Finishes trims on steaks, roasts, and chops in preparing these retail cuts, including seafood for traying.
Prepares and organizes seafood items.
Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.
Replenishes and organizes the coolers.
Reports out-of-stock products to appropriate personnel.
Trays, slices, tenderizes, and grinds product.
Removes trash in a timely manner.
Secondary Duties and Responsibilities:
Assists in other areas of center as needed.
Performs other job related duties and special projects as required.
Washes dishes as necessary.
Education and Experience:
High School or equivalent experience, food safety training. Three to six months of similar or related work.
Must be physically able to exert up to 50 pounds of force occasionally; exert up to 20 pounds of force frequently; and exert up to 10 pounds of force constantly to move objects.
Must be able to be on feet (standing and walking) for 6-8 hours a day.
Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.
Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
Knowledge, Skills and Abilities:
Must have the ability to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables.
Ability to do simple addition and subtraction; copying figures, counting and recording.
Possess the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing.
This position is continually exposed to a cool environment and dampness. There is frequent noise from the saws, exposure to cleaning solvents, and possibility of electrical shock. This is a fast paced work environment.
Equipment Used to Perform Job:
Knives, Box Cutters, Grinders, Patty Maker, Tenderizer, Slicer, Pallet jack, Tumbler, Wrapping system, Rotisserie, RPM, Telexon ordering unit and C.A.R.S. system.
Has daily contact with suppliers/vendors, employees and office personnel. Occasional contact with federal or state regulatory agencies regarding inspections.