The HDI Measure Technician will perform the primary functions of job site pre-installation measures, confirming the Sales Consultant quote prior to any product being ordered for all HDI products, including but not limited to kitchen cabinets, countertops and bath liners. The Measure Tech will spend most of the day commuting between job sites, measuring, entering jobs into measure pro plus and performing job inspections. In performance of duties the Measure Tech will uphold THD Values through all interactions with customers, associates, and service providers.
MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES
75%- Measure jobs sold for accuracy in order to ensure correct product is ordered. Responsible for meeting/exceeding performance standards related to timely measure, communication with customers and voice of the customer.
25%- Collaborate with service providers and Installation Manager to communicate on daily activities, manage workload and services as needed. Maintains safety standards at all times.
NATURE AND SCOPE
Reports to Branch Installation Manager and/or Asst Installation Manager.
This role has no direct reports.
ENVIRONMENTAL JOB REQUIREMENTS
Typically in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes which cause noticeable discomfort or a moderate risk of accident or illness.
Typically requires overnight travel less than 10% of the time.
Must be 18 years of age or older.
Must be legally permitted to work in the United States.
Additional Minimum Qualifications:
The knowledge, skills and abilities typically acquired through the completion of a high school diplomas and/or GED.
Years of Relevant Work Experience: 1 years
Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds).
Home improvement or remodeling experience
Knowledge, Skills, Abilities and Competencies:
Strong Customer Service Skills
General construction knowledge / experience
Measuring / basic math skills
Installation trade knowledge with residential interior products
Verbal communication skills