Mcallen 01 - Central Checkout Specialist

H-E-B Mcallen , TX 78501

Posted 1 week ago

RESPONSIBILITIES OF THE POSITION:

  • All duties of a Customer Service Assistant and Checker

  • Provides direction to Central Checkout Partners as well as feedback and coaching

  • Under the direction of their supervisor, provides routine verbal and first written warnings on the Attendance & Punctuality and Cash Over and Shorts policies

  • Ensures appropriate ratios are available based on customer needs and traffic flow to provide minimum throughput expectations

  • Makes scheduling decisions when appropriate

  • Assists the department in achieving financial goals (wrap, IPB, cash O/S) sales and role models outstanding customer service

  • Maintains sanitation standards, monitors and manages potential front-end shrink

  • Approves and reviews financial transactions at the checkstand (override capabilities)

REQUIREMENTS FOR THE POSITION:

  • 18 Years of age or older

  • Alcohol Sellers training

  • Checker Training

  • Excellent customer service skills

  • Strong verbal and written communication skills

  • Self-motivated and able to work with limited supervision at times

  • Strong organization and time management skills

  • Accurately identifies and responds to customers needs

  • Involves appropriate others to address customer needs

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Mcallen 01 - Central Checkout Specialist

H-E-B