DescriptionGet your employment adventure started today. Apply in any Maverik store location or online at firstname.lastname@example.org.
Food Prep. Full Time. $10.00 per hour.
Maverik offers a competitive benefit package that includes health, dental, vision, PTO, tuition reimbursement, $75 gym reimbursement, advancement opportunities and more!
Customer Service positions at Maverik store locations are responsible for providing prompt, efficient, effective, and courteous quality service to the customer as well as maintaining the cleanliness and organization of the store.
This responsibility is for both food service and operations. This includes preparing food products according to Maverik standards, stocking food display items, and filling and maintaining all self-serve offerings. Responsibilities in operations include technical skills of cashiering, including but not limited to serving customers and operating the cash register and fuel console. Maverik's store customer service functions are called various titles representing the job functions all employees are crossed trained and certified to perform: Cashier/Adventure Guide, Crew Member (Food Service/Cinnabon).
Essential Duties and Responsibilities:
Operate POS (cash register and gas console) precisely and accurately handle money, checks, and other types of payment received for product sold
Preparing food product assortment and stocking food display items
Maintaining self-serve offerings (including, but not limited to the coffee dispensers, fountain machine and condiment center)
Maintaining customer service areas in a clean, inviting, hygienic condition
Provide prompt and courteous customer service
Perform the following service transactions in accordance with company policy: credit card transactions, food stamp acceptance, manufacturer coupon redemption, personal check acceptance, vendor check-in, alcohol and tobacco sales, and fast food sales
Actively participate in all sales promotions and other campaigns
Practice suggestive selling and build customer relations
Be aware of sales goals and performance against those goals.
Review and adhere to all city, county, state, and federal laws affecting store operations
At all times maintain a neat personal appearance and wear company uniform and nametag
Address customer complaints in a positive manner
Document complaints for follow up by Store leadership team
Ensure that the store is free of litter and spills and that all equipment is sanitized and free of dirt, as well as ensuring that all equipment is in working condition
Maintain a neat and clean store inside and out
Straighten and organize backroom supplies and equipment as needed
Face front and dust merchandise
Receive product deliveries from vendors: move, sort, and stack cases. Stock shelves with new merchandise
Conduct daily inspections of perishable products to check code dates (freshness) and proper rotation
Check identification for alcohol and tobacco products according to company policy
Follow company policy on robbery/violence prevention and safety
Review and adhere to store safety/emergency procedures critical telephone numbers and incident reporting forms and protocol
Perform regular cleaning of counter surfaces, store equipment, restrooms and other duties as assigned by Store Director
Participate in all store sales building, customer service, and team-building activities
Live and exemplify Maverik's Core Values
Additional Duties and Responsibilities:
Accomplishes all tasks as appropriately assigned or requested
The list of Essential Job Duties is not exhaustive but is merely the most accurate list for the current job
Management reserves the right to revise the job description and to require that other tasks be performed at any time
Experience, Competencies and Education
High School Diploma or GED
Food Service Permit, as required by store/county/state
Ability to learn simple tasks quickly and work with little or no supervision
Strong verbal communication skills
Customer service and interpersonal skills