Materials Associate - Rep 2 - Natick, MA

Comcast Natick , MA 01760

Posted 5 days ago

Business Unit:

Schedule: 6:30am-3:00pm Monday through Friday

Job Summary:

Responsible for coordinating functional tasks within a warehouse

environment. Manages work orders and customer accounts as necessary.

Coordinates processing of equipment and materials. Ships and receives

packages and inventories equipment and materials. Operates forklift.

Works with moderate supervision/guidance. Is accountable for individual results and impact on team.

Employees at all levels are expect to:

  • Understand our Operating Principles; make them the guidelines for how

you do your job

  • Own the customer experience-think and act in ways that put our

customers first, give them seamless digital options at every touchpoint,

and make them promoters of our products and services

  • Know your stuff-be enthusiastic learners, users and advocates of our

game-changing technology, products and services, especially our digital

tools and experiences

  • Win as a team-make big things happen by working together and being

open to new ideas

  • Be an active part of the Net Promoter System-way of working that

brings more employee and customer feedback into the company-by joining

huddles, making call backs and helping us elevate opportunities to do

better for our customers

  • Drive results and growth

  • Respect and promote inclusion and diversity

  • Do what's right for each other, our customers, investors and our

communities

Core Responsibilities:

  • Maintains an adequate supply of CPE and other material for issue.

  • Orders materials based on determined material min/max order points to

ensure proper inventory stock.

  • Prepares and issues CPE on a daily basis

to comply with installation requirements.

  • Collects CPE, system

equipment, and other supplies.

  • Conducts regular equipment inventory counts and generates and submits

appropriate reports.

  • Prepares inventory material requisitions in the inventory management

system using web-based reports and systems.

  • Accurately inputs CPE and inventory transactions into appropriate

databases, spreadsheets, billing systems, and/or information management

systems.

  • Processes repair orders for CPE and other electronics for

shipment/receipts from vendors and maintains the appropriate logs for

the same.

  • Handles shipping and receiving responsibilities such as packing and

preparing items for shipment, loading and unloading trucks, and

inspecting and documenting received materials.

  • Performs exceptional customer service to internal and external

customers.

  • Regular, consistent and punctual attendance.

  • Must be able to work

nights and weekends, variable schedule(s) and overtime as necessary.

  • Other duties and responsibilities as assigned.

Job Specification:

  • High School or Equivalent

  • Generally requires 2-5 years related experience

  • Must have MA driver's license

  • Must be able to pass DOT Certification after hire

  • Must have ability to lift up to 75lbs repeatedly

Comcast is an EOE/Veterans/Disabled/LGBT employer


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Materials Associate - Rep 2 - Natick, MA

Comcast