Master Technician

Auto Plus Pep Boys Urbana , MD 21704

Posted 3 months ago

Overview

Icahn Automotive Group LLC (Icahn Automotive) was formed by its parent, Icahn Enterprises L.P. (NASDAQ: IEP), to invest in and operate businesses involved in aftermarket parts distribution and service. Our businesses have a singular focus: provide premium automotive parts and services at a great value. The businesses of Icahn Automotive today consist of Pep Boys automotive aftermarket retail and service chain, Auto Plus automotive aftermarket parts distributor, Precision Tune Auto Care owned and franchised automotive service centers, and AAMCO Total Auto Care franchised service centers. The businesses of Icahn Automotive total over 22,000 employees, over 2,000 company-owned and franchise locations and 25 distribution centers throughout the US, Canada, and Puerto Rico.

Position Summary
The Master Technician requires experience and technical expertise to diagnose drivability, air conditioning and electrical systems. It is expected to use leadership and mentoring skills to drive a team to increase customer care and satisfaction A successful Master Technician will have direct interaction with customers and deliver superior service through educating the customer on the problems and proposed solutions for their vehicle.

Duties & Responsibilities

  • Diagnose and repair to specifications -- brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning and computer systems.

  • Perform job duties of all lower job descriptions (Technician A, Technician B, Mechanic, General Service Technician)

  • Adequately explain technical diagnoses and needed repairs to non-mechanical individuals which may include employees and customers on an as-required basis.

  • Continuously learn new technical information and techniques in formal training sessions in order to stay abreast with rapidly changing automotive technology.

  • Assist fellow technicians/mechanics in performing technical activities.

  • Keep store management aware of mechanical repair problems as they occur.

  • Maintain and organized and neat shop

  • Adhere to all company policies, procedures, safety, and environmental rules

Knowledge, Skills, and Abilities

This position is a leader in the shop. We expect you to help set the pace and tone while helping to develop the team around you. Collaboration and a team first mentality are a must if you are looking for success in this role. In addition, we require review the following to measure your fit for this role:

  • A High School Diploma or GED

  • 5+ years of strong automotive mechanical diagnosis, problem-solving and repair experience.

  • 8 or more ASE certifications are PREFERRED for this position (A1 through A8)

  • Section 609 Certification required

  • State Inspection license if applicable

  • High level of motivation, energy and a customer-focused attitude.

  • Must have a valid driver's license.

  • Successful completion of pre-employment background check and drug screen

  • Availability to work days, nights, holidays, and weekends as needed

Physical Demands/Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Physical Demands

  • Extensive standing, walking, pushing and reaching.

  • Need full range of motion for reaching, bending and stooping.

  • Repetitive movement of hands, arms, legs.

  • May drive a vehicle if needed.

  • Lifting of heavy equipment >50 pounds is required.

  • May work outside and be exposed to weather.

  • Exposure to adverse weather conditions, chemicals, odors, dirt and dust.

  • Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Sales Technician

Phoenix Mecano

Posted 2 months ago

VIEW JOBS 10/7/2020 12:00:00 AM 2021-01-05T00:00 Headquartered in Maryland, Phoenix Mecano is the North American sales and value-added manufacturer of the Swiss-based holding company Phoenix Mecano Group. Through our Rose Industrial Enclosures, Bopla Electronic Enclosures, and RK Rose+Krieger product lines, we've been protecting and moving the world's innovations for over 30 years. From machining to screen printing to milling, anodizing and much more, Phoenix Mecano has the capabilities that fit your specific needs and can quickly get the job finished ' every time. With our extensive technical understanding and expertise, you don't have to worry about unexpected problems or delays in getting your custom solution. In this technical support role the ideal candidate must be able to perform the following essential functions: * Serves customers by identifying their needs for products, equipment, and services. * Identifies current and future customer service requirements by establishing personal rapport with potential and actual customers and others in a position to understand service requirements. * Provides product, service, or equipment technical and engineering information by answering questions and requests. * Identifies and establishes new accounts by sourcing potential customers and planning and organizing a sales call schedule. * Prepares cost estimates by studying all related customer documents, consulting with engineers, and other professional personnel. * Gains customer acceptance by explaining or demonstrating cost reductions and operations improvements. * Submits orders by conferring with technical support staff and costing engineering changes. * Supports the development of customer's staff by providing technical information and training as needed. * Complies with federal, state, and local legal requirements by studying existing and new legislation and anticipating future legislation as it applies to the role, responsibilities, company, and product. * Prepares sales engineering reports by collecting, analyzing, and summarizing sales information and engineering and application trends. * Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies. * Contributes to sales engineering effectiveness by identifying short-term and long-range issues that must be addressed, recommending options and courses of action, and implementing directives. * Contributes to team effort by accomplishing related results as needed. The ideal candidate will possess the following qualifications and skills: * Problem solving * Product knowledge * Selling to customer needs * ERP & CRM Software skills * Product development * Presentation skills * Technical understanding * Verbal and written communication skills Education, Experience, and Licensing Preferred Requirements: * BA/BS degree with a concentration business, manufacturing, engineering, or other related discipline. * 7 to 10 years of proven sales experience. Phoenix Mecano Urbana MD

Master Technician

Auto Plus Pep Boys