Massage Therapist (On-Call)

Job Information: Massage Therapist (On-Call) Job

Email Opening Apply Now Title

Massage Therapist (On-Call)

Description

Pay: ($14.00/hourly compensation)

Status

• On-Call

Spa

• Massage Therapist

Come LIVE Kahala and join the Kahala Ohana! We are a #luxuryhotel and #resort, nestled between the serenity of gently lapping waves on a lovely white sand beach and a prestigious private golf course that host an annual PGA Tournament, all within the quiet Kahala Community.

The Kahala Hotel & Resort is on the forefront of making changes in hospitality with our KISCA (Kahala Initiative for Sustainability Culture and Arts) Program and ownership's commitment to supporting the UN's SDGs. Our colleagues are in large part our #brand and we are looking for individuals to join us to ensure that guests will create treasured memories here with a longing to return to The Kahala Hotel & Resort.

Job Summary:

Under the guidance of the SPA Director and within limits of the Kahala Hotel & Resort policies, ensure that all operational procedures, codes of conduct and standards of appearance are adhered to by all staff. To create a happy and motivated team and ensure the smooth running of the SPA at all times.

Position Requirements

Essential Functions:

To ensure a warm friendly welcome to all guests at all times.

To aim to give the guest the best possible service, and make the guest feel important. The interest of the guest is paramount.

To show a professional attitude at all times, particularly with regard to punctuality, appearance and general manner.

Responsible for all procedures to ensure that the SPA is run professionally and in accordance with Health & Safety policy.

Ensure the SPA facilities are tidy, clean and stocked at all times.

Maintain data information on usage of the SPA, membership and classes.

Maintain log book recording any unusual incidents.

To attend all training courses and meetings as deemed necessary, and must adhere to training as set down by the SPA Director.

To study and learn the necessary tools to operate a computer and software.

Consistent use of polite telephone manner and high standards of communication skills with all guests and colleagues alike.

To be held responsible for each booking taken, and all monies taken in return for treatments or retail products.

To organize therapy sessions scheduling to maximize use of time and profitability while ensuring that the clients' needs are of first importance.

To recognize the importance of 'sales' in every aspect of their role and be responsible for achieving sales targets as set by the SPA Director.

To be adaptable and accountable for all actions.

Insures that the 40 Guiding Principles are continuously maintained and used effectively.

Cooperates and coordinates teamwork with other departments.

Provide instruction and guidance for guest and employee safety in the event of fire, power outage or other emergency situations.

Education/Training Requirements:

Experience/Skill Requirements:

Minimum two (2) year of service Minimum 500 Hours of massage training.

Previous experience in a first-class, medium to large resort desired.

Licenses/Certifications:

CPR and Standard First Aid Certification preferred.

State of Hawaii Massage License required.

Communication Requirements:

Ability to communicate in English language, both verbally and in writing

Physical Requirements:

Ability to sit and stand for extended periods of time

Ability to frequently carry up to 25 pounds

Ability to occasionally lift up to 100 pounds

Ability to occasionally bend, squat, kneel, climb, reach above shoulders and perform repetitive hand motions.

Ability to move throughout the work area while performing essential job functions.

Ability to reach and grab overhead, bend, stoop and squat.

Ability to work primarily indoors, but may occasionally work outdoors.

Additional Duties and Responsibilities:

Report all suspicious persons or activities and hazardous or unsafe conditions to the Security Department.

Provide instruction and/or guidance for guest and employee safety in fire or other emergency situations.

Respond to all guest questions. Provide guest assistance, direction and information as requested when working in public areas.

Ability to deal effectively with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to diffuse anger, collect accurate information and resolve conflicts.

Ability to access, understand and accurately input information using a moderately complex computer system utilizing software such as Word, Excel, Fidelio and Microsoft Outlook.

Ability to effectively operate various office equipment. (i.e. facsimile, copy machine, telephone and typewriter)

Ability to type a minimum of 40 wpm.

Ability to pay attention to detail, work in a fast paced environment, handle multiple tasks and have a high level of patience.

Ability to access and accurately input information using a moderately complex in-house computer system.

Must maintain a neat, clean and well-groomed appearance as outlined in the employee handbook.

Must be able to work varying shifts and maintain attendance in accordance with the hotel's attendance policy.

Ability to comply with hotel rules and regulations including policies.

Full-Time/Part-Time On-Call Shift Various Shifts Position Massage Therapist Number of Openings 1 Exempt/Non-Exempt Non-Exempt Req Number SPA-24-00003 EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

This position is currently accepting applications.