Massage Therapist (Full-Time)

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Job Type

Full-time

Description

INTRODUCTION

The Davis Community is a vibrant senior living neighborhood and has been a proud corporate citizen of Wilmington, NC for over 60 years. Established as a skilled nursing facility in the early 1960s, Davis quickly became the premier healthcare center for senior care, and while they have grown and evolved, adding to services offered, we continue to be highly regarded in the region as a community that emphasizes compassion, care, and show of respect and dignity for residents.

AT A GLANCE:

o 77-acre, single-site Senior Living Community; Independent, not-for-profit organization

o Independent, not-for-profit, and non-faith based organization

o Backed by affiliated $18M Asset Foundation

o Located in the Porter's Neck area of Wilmington, NC

o Approximate annual revenue of $40M and growing

o Approximately 400 total residents

o Approximately 400 total employees

o https://thedaviscommunity.org/

SUMMARY OF SERVICES:

Offering varying levels of senior care, from IL, AL, Skilled, MC, and Rehab, many individuals and their families have been served well over the years, as The Davis organization continues to grow and evolve, meeting the demands of the market climate and ever-fluctuating changes in the industry. Davis has undergone two significant transformations in their history, first with moving from a traditional medical-model nursing facility structure to a more home-like structure, renovating the existing healthcare facility into 10 "households" where our residents and staff operate as a family unit, allowing emphasis for a resident's individual choice, privacy parameters, and home-like comforts. Secondly, in June 2023, Davis completed a $90M bond-financed expansion, broadening our business model to add Independent Living and compelling amenities to attract active adults to join a vibrant, engaging community.

Our community works diligently to ensure that the founder's original vision and mission prevail while continuing to build and scale the business to remain relevant and competitive in our dynamic marketplace. To this end, excellence is sought in reaching targeted metrics and KPIs for all associates, working and collaborating as unit teams to meet/exceed collective goals.

COMMUNITY CULTURE

At The Davis Community, deliberate and diligent efforts are made to emphasize and focus on an underlying culture of respect and service that can be seen and felt by all. Employees, residents, and guests of the community are treated with respect and personalized care to the best of the organization's ability. The desire to continue to elevate all aspects of services is preeminent so that Davis can provide an empowering and caring retirement atmosphere filled with friends, enjoyment, and a fulfilling sense of community.

Our Leading advantages include:

• State-of-the-art Facilities

• On-demand Pay

• Benefits begin after 30 days

• Low-cost lunches

• Free Membership to our gym and indoor pool

• Shift differential

• Work-life Balance

• Growth

• Competitive Wages

We spend about 2,000 hours per year at work. Why not make that time matter? For us, 'work that matters' is less about what you do, and more about how you do it.

The Davis Community requires that all current and new employees, including contract staff, receive an annual influenza vaccination and TB skin test unless a reasonable or disability accommodation is granted.

PURPOSE:

The Massage Therapist will maintain the quality and exceptional guest experience of the Salon for massage and bodywork therapy. The Massage Therapist will meet with clients to determine the type of massage they need, creating a relaxing ambiance during spa experience.

• The schedule offered for this position is part-time and includes working Thursday - Saturday.*

ESSENTIAL DUTIES:

• Maintain positive and professional approach with employees, coworkers, and guests.

• Communicate regularly with all staff regarding appointments and required timeframe for smooth workflow.

• Greet clients in a courteous manner and provides excellent customer service for all steps of their salon experience.

• Cross-train to perform all services within a unisex salon operation as determined by license and certification.

• Perform proficiently all facets of proper massage and bodywork therapy.

• Upsell clients on products and services.

• Evaluate clients prior to and during the massage to locate painful or tense areas of the body.

• Consult with the guest to analyze treatment required to ensure expectations are met for a pleasurable visit.

• Develop ongoing relationships with clients.

• On-time attendance is necessary, and uninterrupted work is required.

• Prepare workspace and equipment, treatment areas and supplies daily, sterilize all instruments in accordance with the North Carolina Board of Massage and Bodywork Therapy, and complete all tasks necessary for opening and closing shifts.

• Keep current and up-to-date knowledge of changing trends and developments in the department.

• Other duties as assigned by manager.

• Obey all federal, state, and local laws.

Requirements

KNOWLEDGE, SKILLS AND WORKING CONDITIONS:

• Works in a well-lighted, temperature-controlled office area.

• Friendly and warm demeanor, excellent verbal communication skills and ability to multitask while maintaining poise.

• Proficient knowledge of proper massage and bodywork therapy. i.e., anatomy, physiology, chemistry, massage, and bodywork therapy.

• Competent with computer technology to easily learn reservation management system, the point-of-sale system to process payments, and Microsoft Office Suite for basic document manipulation and printing.

• High level customer service and interpersonal skills.

• Excellent time management skills.

• Able to work weekends and holidays as needed.

• Must be able to stand for long periods of time and have full range of motion.

• Must be able to lift/push/reach for/carry up to 50 lbs.

• Physical job demands may be subject to possible modifications to reasonably accommodate individuals with disabilities

MINIMUM QUALIFICATIONS:

Education: High School Diploma/GED. Secondary degree or equivalent experience in management or administration.

Licensure/ Certification: Professional license in Massage and Bodywork Therapy.

Experience: At least 1 year of salon experience spa or hospitality experience a plus.

An equivalent combination of education and experience may be considered.