Horseshoe Bay Resort, in the heart of the Texas Hill Country, is an exceptional, uniquely Texas, AAA-four diamond lakeside resort. Our Associates are the reason we deliver superior customer service and have been named as one of the Best Resorts in Texas. If you know how to deliver five star customer service with genuine Texas hospitality, then we would love to have you as part of the team!
The Massage therapist administers professional massage and body treatments to our guests. They must have a thorough knowledge of numerous massage modalities, possess a general understanding of body treatments and be willing to train in our spa's specific massage and body treatment offerings. They must possess excellent communication skills and be able to learn the product and service knowledge necessary to effectively provide wellness solutions to meet the needs of our guest including selling retail.
ESSENTIAL JOB FUNCTIONS:
Provide consistent professional massage and body treatments in accordance with spa protocols and accepted certification practices.
Effectively inform and educate our guests about specific wellness concerns.
Be flexible with the schedule, supporting the needs of the spa, and perform services within the allotted time for the service.
Properly care for equipment and use proper amounts of product to assist with cost controls.
Uphold the standards of sanitation and sterilization as directed by law and the spa's policies and procedures.
Perform prep work, properly clean, and restock room as required.
Communicate to management any and all occurrences involving staff or guests in the spa that require attention.
Handle guests' questions and concerns professionally and courteously
Regularly attend, participate in and support training and staff meetings for the spa.
Assist in all areas of spa operation as requested by management.
2 years experience in a similar role or related area, required.
Must have a thorough knowledge of numerous massage modalities, posses a general understanding of body treatments and be willing to train in our spa's specific massage and body treatment offerings.
Must hold and maintain a current state license.
Positive and professional demeanor.
Must possess excellent communication skills.
Ability to work well independently and without direct supervision.
Horseshoe Bay Resort