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Massage Retreat & Spa Manager

Expired Job

Life Time Fitness Eden Prairie , MN 55344

Posted 3 months ago


Position Summary

A Massage Retreat and Spa Manager is solely responsible for operations, sales, and service of their spa location. Additionally, through assistance, they are accountable for staffing, and overall branding of a MRS location. The Spa Manager will act as a business owner to ensure financial success for their location, and be a decision maker to ensure Best Experience. Best Results in every interaction with clients, members, and employees. The Spa Manager is also responsible for all spa employees, but will manage, coach, and develop through key players on their leadership team.

Job Duties and Responsibilities

  • Uses spa and salon expertise to manage all aspects of the Massage Retreat & Spa

  • Builds a professional network to recruit, hire and train top talent

  • Provides weekly or monthly coaching sessions to develop, support and educate our team members while building a strong professional relationship to ensure high team member retention

  • Utilizes superior customer service and communication skills to develop strong relationships with members and connect and educate them on our industry leading salon and spa services and products

  • Serves as a passionate driver and servant leader by working the coordinator desk for 18-20 hours to provide in-the-moment coaching and business building best practices with the team while developing relationships with our guests

  • Provides one-on-one coaching sessions (at least once a month) with the team to mentor, motivate, inspire and role play tactics to assist them to reach their goals and increase guest retention

Position Requirements

  • High School Diploma or GED

  • Previous experience in Salon, Spa, Hospitality or the Retail industry

  • Experience working with Microsoft Office such as Word, Excel, PowerPoint and Outlook

Preferred Requirements

  • Strong administrative, operational or computer skills
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Massage Retreat & Spa Manager

Expired Job

Life Time Fitness