Martech Strategist

Cox Communications Inc West Warwick , RI 02893

Posted 3 weeks ago

*Primary Location: *6205 Peachtree Dunwoody Rd, West Warwick, RI, US

  • Division: *Cox Communications

  • Job Level: *Individual Contributor

  • Travel: *No

  • Schedule: *Full-time

  • Shift: *Day Job

  • Requisition Number: *202103812_80591259

  • Role Summary

The MarTech Strategist/Business Analyst IV is a key contributor within the Marketing Technology team responsible for building and executing a technology requirements and implementation framework to help the organization deliver complex communication and marketing programs, including Unified Customer Communication (UCC) and Campaign Roll Off (CRO) mitigation initiatives.

This role will partner across multiple teams to perform analyses of marketing and communication strategy and capture requirements to facilitate complex business and technology implementations. This is a unique opportunity to have a hands-on role in shaping the customer experience and delivering programs driving significant and swift impact across the organization.

The candidate is required to have strong skills in Agile project delivery methodology, tools, and technologies to drive solution discovery and requirements gathering while operating in a matrixed organization with multiple stakeholders that are both internal and external vendors. This role must be adept at translating technical ideas into information easily understood by a less technical audience and will serve as a requirements SME, providing critical documentation that will influence strategy, accuracy, and overall project success.

  • Primary Responsibilities*

  • Facilitate consultation sessions with communication strategy owners, MarTech, and targeting teams to determine best implementation approach for creating or enhancing customer communications in the technology ecosystem.

  • Lead sessions with communication strategy and other stakeholders to capture business requirements for new functionality that will enable new or enhanced communications and other complex Marketing initiatives.

  • Understand best practices for marketing technology capabilities and align requirements to optimize the business processes with technology solutions.

  • Work with delivery teams to assess project delivery scope and phasing for complex initiatives.

  • Service as a SME for project requirements and ensure all Technology and Marketing teams have all the input required to drive successful execution.

  • Supports and develops technical logic for customer campaign roll off treatments and other complex marketing initiatives.

  • Maintains strong partnerships with boundary and third-party partners to ensure coordinated implementations and deployments.

  • Prepares executive-ready documentation, reports, and visualizations to present to communication and program stakeholders.

Qualifications:
Required:

  • Where permitted by applicable law, must be fully vaccinated against COVID-19 to be considered for this U.S. based job. (Reasonable accommodations for medical and religious objections will be considered.)

  • 8 or more year of experience preferred in related field (e.g. project management, business analysis, technical analysis, etc.)

  • 5 or more years of experience required if candidate possesses a related advanced degree

  • Experience using Agile project delivery methodology and related tools such as Jira, VersionOne, Clarizen, etc.

  • Data analysis experience with proficiency in programming and database languages such as SQL, SAS, R, Python, etc.

  • Project experience related to Marketing Clouds or similar multi-channel marketing automation technologies; Adobe Campaign Classic experience preferred

  • Demonstrates strong ability to influence and evangelize the value of marketing technology

  • Creative thinker offering innovative and out-of-the-box solutions to complex and ambiguous problems

  • Strong collaborative skills to work effectively with teams throughout organization

  • Demonstrate excellent verbal and written communication, with ability to adapt to different audiences

  • Excellent presentation skills, with an aptitude to manage expectations between stakeholder groups.

  • Strong work ethic with the ability to adapt to the situation, be flexible, resourceful and nimble in terms of work planning, and the ability to think quickly on your feet

  • Demonstrated ability to work with a sense of urgency

  • Ability to work in a diverse team

  • Bachelors degree in Computer Science, Marketing, Operations Research, related discipline, or equivalent professional experience highly desired

  • Preferred:*

  • Bachelors degree in Computer Science, Marketing, Operations Research, related discipline, or equivalent professional experience highly desired

  • Experience in telecommunications industry desired

  • Experience working in an AWS environment desired

Who We Are

  • About Cox Communications

Cox Communications is committed to creating meaningful moments of human connection through broadband applications and services. The largest private telecom company in America, we proudly serve six million homes and businesses across 18 states. Were dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities and the characteristics that makes each one unique.

  • About Cox

We are the Cox family of businesses. Weve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us. Our primary divisions

  • Cox Communications and Cox Automotive - are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators. Were also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation. Were looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope youll be going with us, and the common purpose that unites us at coxenterprises.com.
    Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.
    Cox is an Equal Employment Opportunity employer

  • All qualified applicants/employees will receive consideration for employment without regard to that individuals age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
    Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

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Martech Strategist

Cox Communications Inc