Hilton Grand Vacations Waikoloa , HI 96738
A Marketing Representative In-House with Hilton Grand Vacations is responsible for the promotion and booking of eligible vacation ownership presentations, previews and the sale of mini-vacation packages to on-site owners, guests, and visitors.
What will I be doing?
As a Marketing Representative In-House you would be responsible for executing your position's responsibilities in alignment with our Spirit of Service culture and driving company success through performing the following tasks to the highest standards:
Responsible for the promotion of booking eligible vacation ownership presentations, previews, and the sale of mini-vacation packages to on-site guests and visitors
Generates leads and books qualified timeshare sales presentations for prospective Hilton Grand Vacations Owners, Club Members, and other qualified customers at off-property locations
Provide customer/concierge services by arranging island activities to all guests projecting a professional company image
Assist in the implementation and tracking of current and future marketing programs, according to the standards of professionalism adhered to by Hilton Grand Vacations
What are we looking for?
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience:
Minimum one year of customer service experience required.
Professional verbal, interpersonal, guest relations and etiquette skills to be displayed in person, in written form, and on the telephone.
Ability to multi-task and balance priorities in a fast-paced environment.
Knowledge of the Big Island with ability to explain activities, restaurants, and destinations throughout the island.
Computer proficiency with the ability to learn and efficiently operate multiple customer service software applications.
Must be able to work all days and shifts as assigned, including weekends and holidays.
Fluency in English is required (speak, read, write).
High School Diploma or equivalent.
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
1+ years of proven successful experience in selling and booking tours, activities,or concierge services
1+ years of proven success in a sales and/or marketing role within the timeshare industry
Minimum of 6 months of relevant timeshare industry experience
Proven knowledge of the local area and its tourist activities
Proficient in all Microsoft office applications and the ability to quickly learn software applications
Fluent in English (speaking, writing, and reading ability)
What will it be like to be a Team Member with HiltonGrand Vacations?
There'ssomething truly unique about Hilton Grand Vacations. The foundation of ourculture has been about creating memorable experiences and making a positiveimpact within our industry and the communities in which we live and work. OurTeam Members are the driving force behind these efforts. It is their talent,passion, and commitment to our brand that has fueled the success of HiltonGrand Vacations.
HiltonGrand Vacations develops, markets, and operates a system of brand-name,high-quality vacation ownership resorts in highly desirable vacationdestinations. Our company also manages and operates two innovative clubmembership programs: Hilton Grand Vacations Grand Vacations Club and TheHilton Club, providing exclusive exchange, leisure travel, and reservationservices for more than 250,000 Club Members.
Hilton Grand Vacations Inc. (NYSE:HGV) is recognized as aleading global timeshare company. With headquarters in Orlando, Fla., HiltonGrand Vacations develops, markets and operates a system of brand-name,high-quality vacation ownership resorts in select vacation destinations. TheCompany also manages and operates two innovative club membership programs:Hilton Grand Vacations Club and The Hilton Club, providing exclusiveexchange, leisure travel and reservation services for more than 285,000 Club Members.For more information, visit www.hgv.com and www.hiltongrandvacations.com.