Red Hat Inc. Raleigh , NC 27611

Posted 1 week ago

About the job

The Red Hat Open Studio: Brand Experience team is looking for a Brand Enablement Intern to support our internal and agency enablement workstreams. The Open Studio: Brand Experience team operates as an internal creative and digital marketing agency, serving all internal marketing functions. This internship will contribute to enabling all teams to access and utilize our enablement resources effectively and efficiently leading to a consistent brand experience for our customers, communities, and partners.

In this role, you will be responsible for collecting and merchandising the variety of enablement materials available to Red Hatters and our creative agency partners. You will work with creative, content, and digital team members to catalog existing enablement resources and use your excellent communication skills and user experience best practices to create intranet pages, newsletters, and email communications to promote those resources. You will create reports on enablement resource engagement metrics and support the team in developing additional enablement materials.

What you will do

  • Partner with key stakeholders to deliver and guide adoption of desired outcomes, which will include planning, preparing, and developing enablement content, key messages, and cross-channel communications

  • Create and maintain the Brand Enablement space on The Source (Red Hat's intranet) that organizes and promotes all existing brand enablement materials

  • Support Brand Experience with editorial input to written communications, and presentation materials including newsletters and emails

  • Implement a data-driven approach to addressing learner and program needs by creating metrics and evaluation processes across enablement activities

  • Develop and nurture relationships with key stakeholders, while fostering an environment of collaboration, trust, and accountability within and across teams

What you will bring

  • Exceptional communication, organizational, problem-solving, and relationship management skills

  • Ability to think strategically and influence within the open organization

  • Data-driven decision maker who can establish success measures and communicate progress against goals

  • Ability to partner with a collaborative, cross-functional, and diverse team to accomplish collective goals

  • Strong customer focus and service orientation

  • Flexible with the ability to adapt to a fast-paced, constantly changing environment

  • Ability to effectively provide, accept, and apply feedback

  • Understanding of marketing tactics, creative processes, and digital marketing

  • Ability to work in a geographically distributed environment and effectively utilize traditional and virtual communications

  • Motivated with a sense of personal accountability


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
ClientFacing Digital Marketing Manager For Law Firm Marketing Agency


Posted 2 days ago

VIEW JOBS 11/30/2022 12:00:00 AM 2023-02-28T00:00 <p>If you’re a highly talented people-person, READ CLOSELY:<br></p><p>Do you LOVE working with clients to help them get REAL results? We’re talking about being a collaborative, strategic partner to clients, not just some order-taker “customer service” type person.<br></p><p>Would people say you have a sharp mind for marketing and a SUPER strong understanding of SEO, PPC and lead gen?</p><p>Do you have an understanding yet confident personality that allows you to quickly make strong, positive connections with clients?<br></p><p>Do you LOVE sharing your thoughtful, humble opinion on how a process could be improved or an upsell strategy could be executed… without being asked?</p><p>Do you want to be able to do high-quality work while also getting a HUGE amount of PTO?<br></p><p>If you answered “HELL YES” to the above questions, and you want to work in a fast-paced environment where your opinion actually matters to leadership and want to be part of a company that’s bringing real results to its clients, then we definitely want to talk to you.</p><p>Let’s see if we can make this work!</p><p>NOTE: You ABSOLUTELY need to have executed digital marketing campaigns. We want people who can walk the walk.</p><p><strong>What <b>We’re Offering You:</b><br></strong></p><ul><li>Full-time employment with a company that’s growing quickly</li><li>Proactive salary raises if we notice you doing a particularly kickass job in your role (yes, we DO keep track of your effort and results)</li><li>21 Days of PTO (yup, that means 21 BUSINESS days of PTO!) that we expect you to happily use</li><li>100% remote work structure</li><li>Full Health, Dental, Vision Insurance</li><li>An awesome retirement plan with a FREE 4% match (yup, we’re totally invested in you AND your future!)</li></ul><p>Sounds like something you’d want for yourself? Excellent. </p><p>Now, let’s talk about what we’ll expect from you.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Help our new clients smoothly transition to the ZillaMetrics family so they NEVER want to leave </li><li>Work closely and have frequent communications with an assigned portfolio of clients on an ongoing basis</li><li>Coordinate and execute monthly reporting calls to clearly communicate the client’s campaign results in a way they understand</li><li>Suggest proposed changes to their campaign results in order to increase their results in a truly consultative, diagnostic manner</li><li>Smoothly and professionally upgrade our client’s services so that they get maximum value from our services</li><li>Work with our clients to engage them, so they stay with us for years</li><li>Constantly be looking for ways to streamline our internal processes so we ALWAYS deliver the most flawless client experience possible</li><li>Help execute the client's campaign (implementing SEO changes, content updates, etc - be an all-arounder)</li></ul><p>If the above sounds like everything that you’d love to do and would feel effortless in executing… Oh, man. We’re starting to get excited about you! </p><p>Now, let’s talk through the qualifications you need.</p><p><strong>Key Qualifications:</strong></p><ul><li>Excellent, excellent writing skills. We don’t expect you to be the next great novelist, but we do expect you to be able to quickly, easily and understandably communicate information that may not be familiar to our clients</li><li>Excellent, excellent verbal communication skills. You will be meeting with clients over Google Meet, and we don’t have time to teach you how to present information to people or easily engage with them. I.E. you MUST have strong interpersonal skills</li><li>Solid experience in executing digital marketing strategies and the ability to do the work - not just talk about it</li><li>A keen eye for detail that zealously looks for any areas of improvement in your communications, the client’s results, and our processes</li><li>Solid organization skills so that you can effectively manage (and EXCEED) your daily, weekly, and monthly to-do list</li><li>Be able to HONESTLY work well in a fast-paced environment where your job description is updated or changed as the needs of the company change</li><li>Must be a proactive team player that works well with others and is able to accept constructive feedback without ego. We can accept and work around honest mistakes, but egotistical finger-pointing or blame-mongering will NOT be tolerated</li></ul><p>This place isn’t for everyone. It’s challenging. It's fast-paced. Your job description may change. But, the rewards of accomplishment are amazing!</p><p><strong>Requirements</strong></p><p>• US-based (If you are located in North Carolina and the Raleigh/Durham area that is a big plus, but not required!)</p><p>• Must be friendly, assertive and able to clearly communicate with clients and team by phone, video conferencing and email and ability to relay ideas and strategies clearly</p><p>• Reachable and responsive to Client Inquiries and team members during working hours<br></p><p>• Strict attention to detail and cross-checking data</p><p>• Able to self-direct and properly manage one’s time to meet deadlines</p><p>• Experience in building and maintaining strong relationships with customers</p><p>• Ability to learn quickly and execute at a high level with speed</p><p>• Able to make autonomous decisions of how to handle customers based on company moral/values and set guidelines</p><p>• Able to use emotional intelligence, de-escalation tactics and apply strong problem-solving skills</p><p>• Must be organized and able to update agency CRM regularly and maintain documentation on all pertinent client activities.</p><p>• Associate Degree in Marketing, Communications or a related field </p><p>• 3+ years of digital marketing experience</p><p>• 3+ years of client success and/or client management experience</p><p>• 3+ years of project management experience</p><p>• Experience in a fast-paced, growth-oriented environment</p><p>• MUST be Tech-savvy (WordPress, Zapier, CRMs, etc)</p><p>• Project Management certification a BIG plus</p><p>• Bilingual a plus</p><p><strong>Benefits</strong></p><p>• 100% ZillaMetrics paid health, vision, and dental insurance, starting Day 1</p><p>• 401(k) with up to 4% company match (aka, free money)</p><p>• 21 days of paid time off a year, completely off the grid, including 6 paid Holidays</p><p>• 100% Remote<br></p><p>• Amazing Team Culture</p><p>• Career Advancement (We WANT you to grow)</p><p>• EOS/Traction Business Coaching</p><p>• 100% Remote</p> Zillametrics Raleigh NC


Red Hat Inc.