Marketing Manager, PR & Social - Milan, Italy

Trustpilot is on the lookout for a dynamic and creative Marketing Manager to spearhead our PR and social activities across the Italian region. With your extensive journalistic network, you will be pivotal in overseeing our public relations and strategizing social engagement efforts to enhance the presence of the Trustpilot brand in Italy.

As the Marketing Manager for PR & Social, you will collaborate closely with the country leadership team to understand and amplify our narrative through key media and digital channels, events, awards, and more. You will be a core team member tasked with creating innovative, compelling, data-driven stories that beautifully demonstrate the value of Trustpilot. Additionally, you will work with local agencies and global support teams to develop and execute effective communication strategies.

The position involves leveraging strategic insight and innovative approaches to enhance Trustpilot's reputation and presence in Italy, captivating potential users to incorporate Trustpilot into their purchasing process.

What you'll be doing:

• Develop PR and social engagement strategy for Italy, using a local agency and with global support

• Manage/develop press releases, messaging points, and coordinate the creation of assets for media and social channels

• Develop, cultivate and sustain relationships with journalists in key media outlets

• Leverage internal and sourced data to develop compelling external narratives that support Trustpilot's value proposition

• Create and execute speaking, podcast and media engagement

• Analyze competitive, customer and industry/category trends to bring fresh, creative thinking to Trustpilots' external narrative

• Project management and operational support of all Italian external comms workstreams and collaborate with global teams on integrated programs

Who you are:

• 3+ years experience in a PR & Social Media function

• Experience working with/managing agency partners, influencers and press directly, consumer marketing experience

• Degree or equivalent in Journalism, Public Relations, Marketing or related field

• Ability to generate creative storytelling ideas and craft compelling narratives that resonate with diverse audiences across PR and social media platforms

• Effective communicative abilities coupled with leadership techniques that facilitate inspiration and engagement in group settings (written and verbal)

• Demonstrated project management competency, ensuring effective coordination of concurrent tasks and deadlines

• Hands-on knowledge of key social media management, PR, and analytics tools

• Native proficiency in Italian and exceptional English skills are required, as you will be working in an English-first environment and collaborating closely with international stakeholders

What's in it for you:

• Competitive compensation package + bonus

• 22 Days holiday plus 3 extra days after 1 year of service along

• 2 (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community

• Rich learning and development opportunities supported through the Trustpilot Academy, LinkedIn Learning and Blinkist

• Full access to Headspace, a popular mindfulness app-based service designed to promote positive mental health and access to a 24/7 Employee Assistance Plan

• Reimbursement of internet charges (up to 30 EUR)

Still not sure?

We are Open to All, which means we want everyone to feel like they can see themselves at Trustpilot. We're keen to hear about your experiences as well as how you can help to create a fantastic culture for our amazing Trusties. So, don't worry if you're looking at this job description and feel like you don't meet all the requirements, we'd still really like to hear from you!

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