The world's first customer platform helping internet businesses accelerate growth
Intercom builds a suite of messaging-first products that all modern internet businesses can use to accelerate growth across the customer lifecycle, from acquisition, to engagement, and support. Today more than 25,000 businesses, including New Relic, Sotheby's, and Shopify, use Intercom to connect with a billion unique people worldwide.
Intercom is a deeply creative company with the confidence to believe it can fundamentally change the future of internet business. Our people are incredibly ambitious, yet humble.
Warm, accepting, and positive. Whether you build, market, sell or support product, we want you to make your mark with us.
What's the opportunity?
You will be working with a growing Demand Generation team to help shape the experience users have on our website through thoughtful analysis and testing. You will work across multiple teams to gather input, vet possible outcomes and support in maintaining a roadmap that will drive growth across one our most important digital channels. You'll also have an opportunity to implement and uphold best practices for CRO, even evangelizing when necessary.
What will I be doing?