Marketing Manager 3

Marketing Manager 3 Job ID: 24-02328

Marketing Manager

Open for remote candidates all over the US

Duration - 5 Months

$63.35 per hour on W2

The Client Experience Cloud Retention Marketing team's mission is to engage our customers throughout the post-sale journey to drive adoption and retention, build community, ignite advocacy, and create Client customers for life.

As a Customer Marketing Manager, you will help manage one of our largest global customer advocacy initiatives, the Client Marketo Engage User Group program. Success in this role can be achieved with a customer-first mindset, strong attention to detail, organization, and effective communication and relationship building skills. In addition to supporting the User Group program, you will help drive project management across Advocacy team initiatives.

[PROGRAM MANAGEMENT]Connect with Client User Group Leaders daily to drive overall engagement amongst members, address questions, and gather feedback on how to improve the program

[EVENT COORDINATION] Drive virtual event execution across multiple Client User Groups, including registration, emails, and day-to-day administration of events

[VENDOR/AGENCY MANAGEMENT] Drive coordination between vendors, agencies, and internal stakeholders in support of flawless execution across multiple, simultaneous projects

[OPERATIONS & REPORTING] Coordinate execution of email campaigns and promotional materials for Client User Groups and maintain accurate and detailed reporting of program impact.

Skills:

4+ years of proven success managing customer programs and/or other high visibility, strategic customer initiatives

Ability to multi-task and work on several projects, often under tight parallel timelines, and consistently deliver results

Ability to prioritize assignments, execute tasks with accuracy and strong attention to detail

Synthesize data and effectively communicate with and influence stakeholders to an aligned position

Lead through ambiguity, prioritize needs, and deliver measurable results in a fast-paced environment

Strong program and project management skills

Education:

BA, BS, or equivalent

Languages:

English Read Write Speak Skills: Required

• DETAIL ORIENTED
• PROGRAM MANAGEMENT
• CUSTOMER ENGAGEMENT
• EXCELLENT ORGANIZATIONAL SKILLS
• MARKETING

Additional

• PROJECT MANAGEMENT
• RELATIONSHIP BUILDING
• Job details