Marketing Coordinator

Overview

At New York Blood Center Enterprises (NYBCe), one of the most comprehensive blood centers in the world, our focus is on cultivating excellence by merging cutting-edge innovation with diligent customer service, groundbreaking research, and comprehensive program and service development. Join us as we work towards meeting and exceeding the growing needs of our diverse communities, further our lifesaving strategic goals in a rapidly changing environment, and expand our impact on the local, national, and global communities we serve.

Responsibilities

The Marketing Coordinator will provide administrative, marketing and operational support to assigned business units that deliver marketing communications across divisions of New York Blood Center Enterprises (NYBCe). The role assists with coordinating donor promotions, engagement, recognition activities, community partnerships, and volunteer activities. Exceptional organization, communication, and project management skills are required, along with the ability to function in a fast-paced environment.

A typical day for a Marketing Coordinator will include meeting with the Divisional Donor Marketing Manager to identify priorities for the day and week. Activities will support blood and platelet collections needs, including visiting donor centers and blood drives, and the preparation of messaging and materials to encourage blood donations.

• Collaborate with internal and external resources to support assigned NYBCe marketing programs and initiatives.

• Manage relationships with NYBCe department contacts and be a reference point for questions or concerns relating to marketing materials.

• Assist with the production of collateral and merchandise, liaise with vendors and colleagues to meet deadlines and manage inventory records.

• Fulfillment of sweepstakes prizes.

• Raise purchase orders and process invoices for payment to vendors.

• Assist with the planning and preparation of marketing related events and activities.

• Manage emails and communication resolving moderate to complex donor questions and concerns within a defined timeframe.

• Assist with community outreach initiatives.

• Assist with preparing reports, files, and other materials for analytical purposes.

• Use project management and communication applications to organize and manage assignments.

Qualifications

Education:

• Bachelor's degree in a program of marketing, business, communications or another related field is highly preferred.

Experience:

• Two years demonstrated work experience in customer service, sales or marketing.

Preferred:

• Three years of professional work experience in the areas mentioned above is highly desirable.

Licenses/Certifications:

• Valid vehicle operator's license.

Travel:

• Up to 25% (Must have own vehicle)

Knowledge:

• Demonstrated experience in using Microsoft Office.

• Knowledge of project management applications.

Skills & Abilities:

• Ability to learn new customer relationship management (CRM) systems.

• Highly organized and detail-orientated with strong time management skills.

• Demonstrated ability to meet multiple deadlines, manage competing priorities and quickly change priorities as needed in a dynamic, fast paces environment.

• Excellent writing, communication and relationship building skills a plus.

For applicants who will perform this position in New York City or Westchester County, the proposed hourly range is $28.00 p/hr to $32.00 p/hr. For applicants who will perform this position outside of New York City or Westchester County, salary will reflect local market rates and be commensurate with the applicant's skills, job-related knowledge, and experience.