Marketing Compliance Program Manager

Amazon.Com, Inc. Seattle , WA 98113

Posted 3 weeks ago

The Amazon Web Services, Inc. Marketing Platform Operations (MPO) Team is looking for an email governance and data privacy expert to play a pivotal role in managing our large-scale marketing compliance programs for AWS. The MPO Team manages key marketing technologies that AWS Marketing uses to engage with our customers and prospective customers across various channels including email and web.

In this role, you will be responsible for developing and implementing an AWS email sending policy to ensure that AWS has the right tooling and guidance to send email, uphold our sender reputation and raise the bar on the content that is delivered to our customers. This also includes establishing governance around email deliverability across AWS. In addition, you will manage our complex marketing compliance programs to ensure that AWS Marketing complies with new and existing email, privacy and data protection laws that affect AWS' collection, use, and handling of our customers' personal data, such as CAN-SPAM Act, General Data Protection Regulation (GDPR) and California Consumer Protection Act (CCPA). Lastly, you will ensure that our marketing platforms meet our internal security expectations to identify and mitigate any risks by managing SOC I and II audits as well as the platform security review and approval processes.

Key Responsibilities

  • Implement an AWS email sending policy to govern both marketing and transactional email for all of AWS.

  • Develop and manage centralized governance for email deliverability across all of AWS.

  • Inform and manage the roadmap for marketing compliance and data privacy programs for AWS marketing systems.

  • Serve as the liaison between AWS Legal and business stakeholders for all marketing compliance and data-privacy inquiries.

  • Manage SOC I and SOC II audits for AWS marketing-related controls.

  • Manage all internal security reviews for team-owned marketing systems and use cases.

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Marketing Compliance Program Manager

Amazon.Com, Inc.