Marketing Communications Specialist

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, ESG initiatives and IDE journey.

Our Marketing team is currently seeking a Marketing Communication Specialist in our Worcester, MA location. Position is eligible for Hybrid/Flex work arrangement. Fully remote arrangement will be considered for candidates with strong qualifications. This is a full time, exempt role.

POSITION OVERVIEW:

Reporting to the Business Unit Marketing leader, the Marketing Communications Specialist assists in managing brand consistency and the delivery of marketing communication objectives. The individual will be responsible for writing thoughtful communications that represent The Hanover brand to enhance the agent and customer experience and participate in the promotion and service delivery of product and technology enhancements.

IN THIS ROLE, YOU WILL:

• Manages relationships with business stakeholders, providing ongoing service support.

• Responsible for providing external communication support for assigned line of business, including overseeing important product, technology and service communications and updates.

• Partner with stakeholders to optimize the agent and customer communication experience while representing The Hanover brand.

• Contributes to and generates ideas for marketing communication strategies through participation in design, development, and delivery initiatives.

• Participates in the design and development of marketing communication and sales promotional materials.

• Responsible for maintenance of collateral across various marketing assets.

• Attends onsite employer-client events as requested.

• Conducts and assists with meeting presentations.

• Implements effective communication plans.

• Monitors and evaluates the effectiveness of marketing communication strategies.

WHAT YOU NEED TO APPLY:

• Typically has 1-3 years related experience.

• Minimum associate degree; bachelor's degree preferred.

• Working knowledge of Microsoft Office applications and/or other Desktop Publishing software.

• Strong written and verbal communication skills.

• Comfortable using generative AI such as co-pilot or ChatGPT.

• Ability to manage multiple tasks and priorities within established deadlines.

• Ability to adapt quickly and effectively within a changing environment.

• Ability to generate creative and innovative ideas.

• Applies the fundamental concepts, practices and procedures of the particular field or specialization.

• Works to achieve established goals with limited supervision.

• Excellent written and verbal communication skills.

• Ability to manage multiple tasks and priorities within established deadlines.

• Ability to adapt quickly and effectively within a changing environment.

• Ability to generate creative and innovative ideas.

• Plans, conducts, and may supervise assignments.

• Works to achieve established goals with minimal supervision.

• May train less experienced employees in technical complexities of assigned projects.

This job posting provides cursory examples of some of the job duties associated with this position. The examples provided are not complete, and the position may entail other essential and job-related functions and responsibilities that employees will be required to perform.

CAREER DEVELOPMENT:

It's not just a job, it's a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you - at every level - to grow and develop.

BENEFITS:

We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you'll enjoy what you do and have the support you need to succeed.

Benefits include:

• Medical, dental, vision, life, and disability insurance

• 401K with a company match

• Tuition reimbursement

• PTO

• Company paid holidays

• Flexible work arrangements

• Cultural Awareness Day in support of IDE

• On-site medical/wellness center (Worcester only)

• Click here for the full list of Benefits

EEO statement:

The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.

Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law."

As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at: HRServices@hanover.com and include the link of the job posting in which you are interested.

Privacy Policy:

To view our privacy policy and online privacy statement, click here.

Applicants who are California residents: To see the types of information we may collect from applicants and employees and how we use it, please click here.

Other details

• Pay Type Salary

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• Worcester, MA, USA
• Virtual