Marketing & Communications Coordinator

Company Overview

Shriners Children's is a family that respects, supports, and values each other. We are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience defines us as leaders in pediatric specialty care for our children and their families.

Job Overview

Join our Marketing and Communications Team's mission to help children in Texas and beyond, learn about and receive - the Most AMAZING Care Anywhere!

If you are self-driven, have at least three years of experience creating content and telling compelling stories, and want to meet the most inspiring children on the planet who give you a purpose to get out of bed every morning and enjoy your work, - then Shriners Children's is the place for you!

For more than 100 years, Shriners Children's mission has been to provide the most AMAZING care anywhere to children with orthopedic conditions, burn injuries and cleft lip and palate, regardless of their family's ability to pay. With locations across the U.S., Mexico and Canada, we are an international pediatric healthcare provider; committed to educating and sharing our methods with other providers, and researching ways to improve our care as our mission to help children all over the world.

We can offer you:

• Excellent benefits; including a 403(b) Retirement Plan with employer match after one year of service, affordable medical insurance, paid time off, Dental, Vision, Life, Long and Short-Term Disability Insurances, Employee Discounts, Flex Spending Accounts, Tuition Reimbursement, FREE parking and much, much more!
• A diverse and inclusive, team-oriented environment

Grow your Career! Collaborate with Shriners Children's AMAZING team of over 30 MARCOM professionals across our healthcare system - at all levels! If you meet the description for our desired candidate below, please apply and start helping us tell our story TODAY!

Responsibilities

Strategic Communications 55%

• Research and interview patients, families and providers for creating compelling stories for SC website, e-newsletters/intranet and social media channels.

• Research and write other articles and or content to support marketing, fundraising and provider targeted, patient recruitment efforts.

• Follow AP style and SHC identity standards

• Strategically plan, execute and create content for location-specific social media platforms

• Contribute digital content for system-wide strategy

• Assist Manager/Director with internal communications

• Research, write and distribute press releases and media advisories.

• Organize and facilitate hospital tours.

Collaborative Communications 35%

• Encourage enthusiasm, positive morale and teamwork among employees

• Work with other departments and medical staff to solicit stories

• Assist Manager/Director with Shriners International temple relations

• Coordinate facility special events such as public celebrations, celebrity and VIP visits and others as requested.

• Manage and maintain patient ambassador program

• Ensure confidentiality and patient privacy during tours, events and media visits

• Travel as needed to attend meeting or represent SHC at community, temple or fundraising events.

Departmental Support 10%

• Provides reports on department activity and progress toward goals

• Manage multiple projects

• Upload photos, videos and consents to Digital Assets Management system

• Research media outlets and maintain current media contact list, using media monitoring platform.

• General office duties including, but not limited to, answering phones, filing, inventory of marketing collateral, meeting minutes

Qualifications

Requirements:

• Bachelor's degree in Marketing/Communications, Public Relations, Journalism or related field required

• 3 or more years of Communications, Media and or Public Relations experience

• Proven experience in narrative style writing/composition

• Editing skills

• Social media planning and content creation

• MS Office Suite proficiency

• Ability to manage multiple projects

• Occasional travel and weekends

Knowledge, Skills, and Competencies:

• Accurate spelling, punctuation and grammar skills

• Close attention to detail

• Bilingual in Spanish, is a plus