Marketing Automation Analyst

Bazaarvoice Austin , TX 78719

Posted 5 months ago

Bazaarvoice connects brands and retailers to consumers, so that every shopping experience feels personal. From search and discovery to purchase and advocacy, Bazaarvoice's solutions reach in-market shoppers, personalize their experiences, and give them the confidence to buy. Each month in the Bazaarvoice Network, more than a billion consumers view and share authentic content including reviews, questions and answers, and social photos across 6,000 brand and retail websites. Across the network, Bazaarvoice captures billions of shopper signals monthly - data that powers high-efficiency digital advertising and personalization with unmatched relevance.

Here at Bazaarvoice our technology acts as a microphone amplifying the consumer's voice in the marketplace. We want to broadcast that consumer message loud and clear to our clients, and in order to do that we must first amplify our own message. That's where our marketing team comes in, and the Marketing Automation Analyst plays a crucial role. In this position you will refine processes, and leverage technology to enable our marketing team to consistently deliver a high-quality marketing mix at scale in a SaaS environment. It's all about efficient execution, automation, problem solving and maximizing our return-on-investment.

Responsibilities include:

  • Marketo administration including day-to-day execution and break/fix problem solving

  • Be the subject matter expert on multi-channel campaign creation and execution

  • Testing and deployment of marketing campaigns holistically

  • Collaborate with marketing managers to ensure campaigns are deployed on time and partner with the team to create scalable communication processes for the group to utilize

  • Optimize Marketing Activities and Design Studio set up within Marketo and champion best practices and organizational efficiencies within the tool

  • Database management including regular data cleansing activities

  • Stay abreast of Marketo product releases and integrations

  • Assist with the transition to Sky

  • Continuous improvement of Salesforce integration

  • Lead Scoring maintenance and global support

  • Maintain regular Marketo reporting activities and surface actionable insights to the team

  • Support the roll-out of Full Circle Insights and updated Marketo templates and infrastructure

Required Experience:

  • 2 years of Marketo administration experience, preferably as a full system administrator

  • 1-2 year of Salesforce experience

  • Proven history of marketing database management, marketing campaign execution and strong business prioritization skill

  • Demonstrated ability to form strong partnerships throughout the organization as an authority on Marketing Operations

  • Keen eye for troubleshooting and ability to problem solve

  • Strong internal collaboration skills

Why join Bazaarvoice?

  • We're committed to client success: There are over 5K brand and retail websites in the Bazaarvoice network. Our clients represent some of the world's leading companies across a wide range of industries including retail, apparel, automotive, consumer electronics and travel.

  • We're leaders in consumer-generated content: Each month, more than one-half billion consumers view and share authentic consumer-generated content, such as ratings and reviews, curated photos, social posts and videos, about products in our network. Last year, 135K reviews were submitted each day.

  • Our network delivers: Network analytics provide insights that help marketers and advertisers provide more engaging experiences that drive brand awareness, consideration, sales, and loyalty.

  • We're a great place to work: We pride ourselves on our unique culture. Join a company that values passion, innovation, authenticity, generosity, respect, teamwork, and performance.

Our Employee Value Proposition;

BV's Impact on the Market;

We are shaping the way people shop, putting the shopper experience at the heart of everything we do. We partner with the worlds largest brands and our network's impact is comparable to Facebook, LinkedIn and Google. If you shop or research online, it's very likely that you've already interacted with Bazaarvoice. With market leading technology, shopper data that spans over a million shoppers and a billion shopper interactions a month, our future is limitless.

What this means in Marketing;

At Bazaarvoice, we put the shopper first. That means that whether you're a brand or retail client, we think holistically about the experiences of those who buy your products or purchase on your site. With a shopping network that is unparalleled in terms of size and scope, we are uniquely positioned to help shoppers find highly rated products (wherever they shop), have their questions answered, and their voice heard. With 13 years of industry expertise, we partner with clients to drive ratings and reviews program success.

Professional Learning, Growth and Impact;

You can grow your career, your skills and professional experiences by working across a breadth of business initiatives, different global regions and innovative solutions. You have the opportunity to see tangible results from your direct contributions and build your own brand at Bazaarvoice. With new products and markets on the horizon, there has never been a more exciting time to be at Bazaarvoice.

What this means in Marketing;

The Bazaarvoice marketing team is comprised of highly-skilled experts who are the owners of their portion of the business. By selecting a career at Bazaarvoice, you'll be given strategic guidance from leadership but also the autonomy to learn and grow in your role. With the changing face of retail, this is not an organization for those looking to have the 'marketing playbook' spelled out for them. If you're interested in trying new marketing tactics and learning alongside passionate teammates, Bazaarvoice is for you.

Great People;

You will work with and help recruit bright, experienced, passionate and humble colleagues that bring diverse perspectives on a daily basis. We are open minded, respectful and transparent.

What this means in Marketing;

Marketing BVers represent both a diversity of background, thought, and interest but also a harmony of values. Whether on your team, or elsewhere throughout the organization, you will find passionate individuals who will become your friends both in the office and outside of the workplace. They genuinely enjoy spending time together and collaborating on work tasks. People have time for each other, there is never a task too great or too small.


You will be part of a vibrant culture where we celebrate, we collaborate and we come together generously to elevate one another & our community. We promote open dialogue at all levels and are generous with our time and ideas.

What this means in Marketing;

The marketing team at Bazaarvoice is a transparent, flat organization where employees interact with their peers all the way up to the executive staff. The best ideas are celebrated, whether they come from a senior leader or a new team member. If you have a great idea and can back it up with data, the company will listen. Because of this, we look to hear one another's opinions frequently and collaborate in cross-functional capacities.

Commitment to diversity and inclusion

Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world's smartest network of consumers, brands, and retailers.

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