Aspen Heights strives to provide the best experience in student living across the country. We want to hire and develop the best talent to help deliver a truly above & beyond customer experience and we'll stop at nothing in our quest to lead the industry.
The Marketing Associate on a property plays a key role in the Aspen Heights team by delivering a world-class customer experience to clients through marketing outreach, advertising, leasing, resident outreach, administrative duties, and resident loyalty events.
Required Job Skills:
Marketing and Advertising Responsible for conducting property tours to prospects and parents.
Recruiting Recruit, coordinate, and lead focus groups.
Customer Loyalty Management Create loyalty programs that go above and beyond resident needs and eliminate resident retention through service
Prospect Management Leverage key contacts within specific arenas to promote Aspen Heights.
Lease Management Assist in the lease signing process, includes preparing lease paperwork.
Campus Networking Develop relationships with university community and engage in various events, clubs and meetings in order to network and brand company. Present at key events, clubs, meetings, etc. within designated arenas (i.e. Greek Life, Business fraternities, and student organizations). Serve as an on-campus representative for Aspen Heights.
Social Media Use social media tools to increase exposure and gain brand awareness
Key Characteristics for a successful Marketing Associate:
Customer Service Provides "World Class Customer Service" to those that they interact with and serve on a daily basis.
Organized Plans and organizes tasks in an efficient productive manner. Focuses on key priorities. Can juggle multiple projects. Pays attention to detail.
Quality Demonstrated accuracy and thoroughness; Looks for ways to improve and promote quality performance
Adaptable Adjusts quickly to changing priorities. Copes effectively with complexity. Flexes around new ideas, processes or environments.
Must be a full-time student
Familiarity with social media in the workplace
Experienced in Google docs and Microsoft Office
High energy and a strong desire to be innovative in the student housing industry
Excellent written and verbal skills
Strong customer service skills