Responsible for providing support to the sales and marketing team. Maintains a positive image of the community with referral sources, residents, and staff personnel. Reports to the Sales and Marketing Director.
Support the sales and marketing team through tour, telephone inquiry and customer/resident interaction.
Treat each inquiry with value.
Schedule, organize and manage move-ins.
Home visits to prospects with furniture placement.
Organize and oversee all mailings
Maintains files and reports.
Updates Senior Lifestyle Hot Board/Move In Move out board.
Maintains collateral and office supply inventory.
Keep Sales and Marketing Director informed of all daily activity.
Communicates any special needs of the incoming resident to the appropriate personnel.
Maintains a good relationship with residents, and families.
Maintains a workable knowledge of all software programs.
Help plan and implement special events monthly which prospects attend.
Maintain confidentiality of all pertinent information.
Complies with all Senior Lifestyle Policies, cities, state, and federal regulations pertaining to Residents' accounts as it relates to Medicare, third party billing, Etc.
Possesses strong organizational skills and ability to multi-task and meet deadlines.
Interacts professionally and effectively with all levels of the organization, residents, family members, etc.
Performs other duties as assigned.
A high school diploma or equivalent experience excellent organizational skills. Strong communication skills.
Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off. Team members may also be eligible to receive a bonus based on their position. All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday.
Senior Lifestyle Corporation