Marketing And Communications Expert Job

Gigya Newtown Square , PA 19073

Posted 3 months ago

Requisition ID: 223381

Work Area: Customer Service and Support

Expected Travel: 0 - 20%

Career Status: Professional

Employment Type: Regular Full Time

COMPANY DESCRIPTION

SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That's why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it's the best-run businesses that make the world run better and improve people's lives.

PURPOSE AND OBJECTIVES

As the enabler of the Experience Company powered by the Intelligent Enterprise, SAP Digital Business Services helps our customers run at their best. We enable customer success through SAP solution expertise and industry insights developed from 47 years of SAP delivery experience working across 25 industries. Our services, support, and intelligent tools guide, simplify, and accelerate our customer's journey to become an Experience Company.

The SAP DBS Solution Marketing team is the official marketing team of SAP Digital Business Services. All classical marketing activities belong to the responsibilities of our team. We are working hand-in-hand with all lines of businesses of SAP DBS. We are creating all required official assets (all kind of formats: presentations, brochures, infographics) describing the value of our strategic portfolio elements. In addition, we are producing videos either through our own video production team and studio or we are working together with external agencies. We create customer references (written and video references) in alignment with the storytelling team, but fully focused on the value provided by SAP DBS. Further it is our responsibility to drive professional external communications (e.g. press releases, thought leadership articles and blogs, expert articles and interviews). This also includes social media where we have our own official channels for SAP DBS with more than 150,000 followers. We ensure the inclusion of SAP DBS into SAP key events (e.g. SAPPHIRE NOW, SAP TechEds,). And finally, we are driving awareness and demand generating campaigns.

We are a small and international team of service architects, designers, support experts, communication professionals, and marketing specialists.

EXPECTATIONS AND TASKS

This role will be part of the NA office of the SAP DBS Solution Marketing team. In this role you will be the interface between the regional SAP DBS team located in NA and the global SAP DBS Solution Marketing team. The final focus areas will depend on your talents, capabilities and your bandwidth.

  • Act as liaison between regional SAP DBS executives and teams and global SAP DBS Solution Marketing team

  • Ensure that SAP DBS is integrated into SAP key events such as SAPPHIRE NOW, SAP TechED, SAP NOW, etc. and support the preparation and execution of these events as well as smaller regional events, including SAP S-KOM NA

  • Coordinate with NA DBS teams as well as the global SAP DBS Solution and Marketing team to ensure proper DBS content and representation at all events

  • Drive any NA DBS standalone event including content, speakers, audience acquisition, logistics, etc.

  • Ensure internal awareness of available assets, global communications, campaigns or events / gather regional feedback for further improvements

  • You may take over the responsibility as marketing lead for a key strategic portfolio element which would include content creation supporting GTM readiness including stakeholder alignments

  • Develop and drive the planning and execution of a marketing plan

  • Prepare and execute external communications including social media

  • Support the creation of customer references and help drive reference marketing

  • Help prepare and execute demand generation campaigns

REQUIRED SKILLS

  • Project management skills, competencies in multi-tasking management

  • Self-starter with ability to deliver results who truly enjoys working in a fast-paced, innovative services and support environment.

  • Excellent communication skills in order to interact and collaborate with diverse project teams / stakeholders, including executive management, and external customers

  • Excellent relationship building skills

  • Excellent writing skills

  • Good self-organization skills

  • Strong command of English language (additional languages welcome)

  • Achievement orientated, creative thinker and enthusiastic

  • Open-minded personality

  • Proficiency in all MS Office tools

WORK EXPERIENCE

  • From 5 to 10 years' experience in marketing, communications, professional services or support

  • Previous experience with event planning and execution for events both large and small

  • Extensive experience communicating and collaborating with executive leadership, peers, and customers

  • Proven ability to drive projects and lead without authority

  • Experienced in story-telling and PPT design

WHAT YOU GET FROM US

Success is what you make it. At SAP, we help you make it your own.

A career at SAP can open many doors for you. If you're searching for a company that's dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment apply now.

SAP'S DIVERSITY COMMITMENT

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team. (Americas:Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com). Requests for reasonable accommodation will be considered on a case-by-case basis. Successful candidates might be required to undergo a background verification with an external vendor.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

Additional Locations:


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Marketing And Communications Expert Job

Gigya