Effectively check guests into and out of the tour assignments for that morning, Coordinate the general office administration for the Vice President of the VOA. Provide clerical assistance to the General Manager and Senior Management as necessary. Provide assistance with routine and special projects for the Vice President, General Manager and/or Senior Management.
Assist with researching, resolving, and documenting internal and external issues
Assist with preparation of outlines for projects, flow charts, presentations, and meetings as required.
Compile and distribute daily and weekly statistical data to members of management, including reports and spreadsheet information about the resorts.
Assist with the development and maintenance of policies and procedures and organizational charts for all departments.
Coordinate meetings, make appointments, take detailed minutes, and report back to attendees.
Coordinate paperwork, for example, PARs, Terms, New hire paperwork.
Coordinate general office administration including correspondence, photocopying, file maintenance, and supply inventory.
Answer multi phone lines, take messages and answer general questions regarding complaints and inquiries
No Supervisory Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
General computer skills are essential and proficient in Word, Excel, and PowerPoint.
EDUCATION and/or EXPERIENCE
Associates Degree with 2 years administrative experience, or equivalent combination thereof.
Excellent organizational, communication and grammatical skills necessary. Ability to write reports and correspondence, and create presentations in English. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Addition, subtraction, multiplication, division, fractions, and percentages.
Must be able to carry out detailed written or oral instructions. Ability to define problems, collect data, establish facts, and draw valid conclusions.
CERTIFICATES, LICENSES, REGISTRATIONS
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the team member is regularly required to talk or hear. The team member frequently is required to walk and sit.
The team member must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.
The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet.