Market Support Manager

Specialty Building Products is a people first organization. Reeb is an SBP Brand.

You may be wondering, why should I join Specialty Building Products?

• We live our Core Values and they reflect what we actually believe and how we actually behave. They are who we are. You are joining a team that is built upon a strong culture and standards for success.

• We welcome you to something bigger than yourself with all the tools necessary to excel in your role.

• Grow with us; we offer a career, not just a job. We value your perspective and want to learn more about you with a commitment to laying the foundation for you to build a successful career with us.

Reeb Millwork an SBP Brand is currently looking for a Market Support Manager, to join our VALUES based organization. We seek to serve people first, and we operate according to a moral compass aimed at doing what is right even when it is hard.

• Layout and utilize an effective game plan yearly to increase market share in the assigned territory. Review regularly and update management quarterly

• In conjunction with the TSM, aggressively seek out and pursue new business opportunities with existing accounts (new product lines) and new prospective accounts. Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.

• Take direct responsibility for all customers in an assigned territory through in-depth contact. Assume consultative selling role with customer base. Answer customers' questions about products, prices, availability, product uses and credit terms

• Effectively mediate between customer and Reeb Millwork. Be a good company steward and negotiate on behalf of the company. Work with the TSM on these types of situations.

• Catalyst in getting managers or directors involved with specific customer (i.e. management visits, open house, etc)

• Train customers' employees (counter and outside sales reps) on all products sold by Reeb on an ongoing basis as warranted by new employees and/or product changes

• Pursue and participate in local home shows and dealer functions ( i.e. Contractor Nights, trips to Reeb)

• Visit all accounts on a regular basis as needed and arranged by the Sales Manager and the specific customer

• Handle all homeowner complaints in a timely fashion. At minimum contact should be made with homeowner in 24 hours of receiving complaint from customer

• In conjunction with the TSM, oversee all accounts with regard to collections and past due invoices. Resolve all invoice discrepancies in a timely fashion

• Develop a thorough knowledge of all Reeb products so as to be considered the "expert" by the customers

• Excellent communicator and presenter. Will need to make sales presentations.

• Keep management apprised of all competitive situations (i.e. pricing, promotions, conditions) by use of weekly sales reports and regular communication

• Develop an ongoing and positive relationship with the Reeb TSM, inside sales people and all Reeb co-workers

Estimate or quote prices, credit or contract terms, warranties, and delivery dates.

SKILLS & ABILITIES

Education : High School Degree required/Bachelor's Degree in related field preferred

Experience: Two to four years related experience

Computer Skills: MS office suite (power point, excel, word, e-mail and internet savvy)

Other Requirements: Valid driver's license required. Safe driver history/record required for insurance and liability reason.

Who We Are:

Reeb Millwork is one of the largest distributors of millwork products such as door slabs, exterior and interior pre-hung door units, and columns. We are committed to providing the highest quality products and customer satisfaction. We cannot do this without a hardworking team dedicated to doing their best, who strive to go above and beyond.

Perks of working at Reeb Millwork:

• Competitive Pay

• Schedule: Generally Monday to Friday - 1st Shift (but may vary based on customer needs)

• Quarterly Bonus

• Comprehensive benefits package includes Medical, Dental, Vision

• Company-Paid Life Insurance & Disability

• 401(k) with Employer match

• Paid Vacation & Holidays

Reeb Millwork is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.