DescriptionTMI Hospitality is seeking a Market Sales Manager to join the hotels in Amarillo, TX! This sales team member will sell for a Residence Inn and a Fairfield Inn & Suites by Marriott. Come join a great team!
The Market Sales Manager will work in conjunction with the Director of Market Sales to achieve the hotel's revenue and market share goals for two or more properties. This position will solicit, negotiate and book new and repeat business in the assigned market segment.
JOB DUTIES & RESPONSIBILITIES
Solicit and servicing new and existing assigned accounts
Conducts a required amount of sales activities including telemarketing, cold calls, e-mailing and prospecting.
Schedule and completes sales appointments
Organizes, maintains, and tracks sales data
Participates, as needed, in Revenue Management strategies with DOMS and GM
Other responsibilities include building solid business relationships with local companies, creating innovative means for attracting and retaining groups and meeting room opportunities
Other duties as assigned
RequirementsEDUCATION, EXPERIENCE, LICENSURE & CERTIFICATION
One-year certificate from college or technical school and three to six months related experience and/or training; or equivalent combination of education and experience.
Valid Driver's license required
KNOWLEDGE, SKILLS, & ABILITIES
Requires the ability to read, write, and speak the English language.
Ability to identify and resolve problems in a timely manner; develops alternative solutions and uses reason even when dealing with emotional topics.
Ability to manage difficult or emotional customer situations; includes the ability to respond promptly to customer needs and requests for service and assistance.
Ability to maintain a high level of professionalism; treats others with respect and consideration regardless of their status or position.
Knowledge of, and ability to, appropriately interpret and follow policies and procedures.
Ability to present and express ideas and information clearly and concisely in a manner appropriate to audience, whether oral or written.
Proficient in Microsoft Office products including Word, Excel, Outlooks, and PowerPoint.
Ability to develop strong relationships with customers/potential customers.
Ability to interpret and anticipate customers' needs.
Strong attention to detail.
Strong organizational and planning skills.
Basic knowledge of hotel operations.
Ability to meet the demands of the work schedule, to be at work and on time. May occasionally require the ability to work outside of regularly scheduled hours. Schedules may vary based on business need.