The Market Operations manager will implement a market plan to Launch and Manage a new market and the projects within that market for -- Construction, Engineering, and Installation. The Operations manager is responsible for delivering projects within that market as well as managing the resources, facilities, fleet, equipment and logistics required to do so. The Operations Manager will consider such factors as project set up, delivery plans, quality control, cost control and safety.
Primary focuswill be to oversee the projects with a focus quality of service to our customers and financial health of the project and market profit center. Ensure that all projects are kicked off correctly, with assignment specifications, scope delivery plans, timely entry of resources and where possible scale efficiencies like resource and equipment sharing.
Develop and maintain a market wide data base of subcontractors and resources.
Develop delivery teams, monitor and control their performance.
Utilize KPI's to measure delivery performance that include, production, cost, delivery quality, timely delivery and safety.
Review and analyze the Scope of Work provided by the customer as the basis for developing market teams.
Meet with and report to the SVP and Company President, as needed, to ensure a clear understanding of the work to be performed and identify any assistance needed.
Implement a change management program to ensure scope variances trigger cost evaluation and compliance with budget.
Work with PM's to identify project cost improvements to maximize profitability and efficiencies.
Drives capacity planning of crews to insure the success of targeted production within designated time-period.
Work with Shared services and supplier management on the procurement of the goods and services required to meet the deliverables.
Ensure all projects are closed and lessons learned shared as part of a continuous improvement initiative.
Unitek Global Services, Inc.