Town And Country Markets Poulsbo , WA 98370
Posted 2 weeks ago
OVERVIEW
WHO WE ARE
T&C is a family-owned company that builds authentic relationships one interaction at a time through consistent commitment to heartfelt service, relating to people as people (not numbers) and by selling the freshest, highest-quality products available. We have a deep passion for food and people and are always looking for service-minded individuals of all backgrounds to join our community.
WHO YOU ARE
You are genuine and authentic in your interactions both with your customers and co-workers. You thrive in a team environment, take your responsibilities seriously, and always consider the customer in your decisions. You see richness and strength in a diverse workforce and treat others with respect to create a place of belonging for all. You care about your community and the environment. Pursuing knowledge in order to add value and grow is your idea of fun. Oh, and you love food!
WHAT WE OFFER (IN ADDITION TO BEING A FUN PLACE TO WORK)
We have a highly competitive benefits package ($5-$19 weekly medical premiums), vacation/sick time, paid holidays, premium pay rates, an Employee Assistance Program, a discount on virtually everything in our markets, 401(k) plans, profit-sharing and a pension, scholarship program and an employee referral bonus program. Whoa! That's a lot of great stuff!
THE SMALL PRINT WE WANT YOU TO BE AWARE OF
T&C is proud to be an Equal Opportunity Employer. We value a diverse workplace and do not discriminate based on race, color, national origin, religion, caste, gender identity, sexual orientation, age, disability, or any other applicable characteristic protected by law. We invite women, people of color, LGBTQ individuals, members of ethnic minorities, foreign-born residents, and veterans to apply. Duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing.
If your experience looks a little different from what we've identified and you think you can thrive in this role, we'd love to learn more about you. Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.
A TYPICAL DAY WILL INCLUDE THE FOLLOWING . . .
Manages overall market operations in the absence of the Market Director
Provides and role models excellent customer service
Establishes and maintains effective working relationships with employees, guests, market support staff and vendor community
Hospitality
Manages food service operations (which includes Deli, Bakery, Made to Order Food, Beverage Service), monitors quality and standards, and meets expectations of our guests on a daily basis
Oversees both front and back of house operations and guest experience
Provides and role models Town & Country Markets' hospitality
Promotes the professional growth and development of the food services team
Improves service by teaching employees to understand guest needs through guidance, feedback, and coaching when needed
Performs food service duties in the absence of employees and allocates labor based on business needs
Participates in the forecasting process
Works closely with Food Services Manager, Kitchen Manager, and Bakery Manager in achieving operational proficiencies
Oversees schedule writing & ensures that food services departments are hitting labor targets including monitoring overtime
Participates in weekly MAP, merchandising, and food service operations conversations
Maintains gross margins while ensuring quality standards
Assists in achieving quarterly financial goals with a focus on sales, gross, and labor
Manages purchasing and inventory controls
Acts as Lead Interviewer for all Food Service positions
Maintains a simple historical record of factors that affect daily sales and utilizes this information to project future needs
Accountable for the execution of food services merchandising
Establishes and maintains Ready for Business standards in both front and back of house
Maintains the integrity of our brand and marketing expressions
General
Ensures market appearance and cleanliness
Operates within the Company Core Values, Company Brand, and Business Principles
Maintains adherence to waste management & all security & safety policies
Ensures market's compliance with local/state/federal laws
Ensures the dissemination and adherence to all company policies and guidelines
Keeps up on industry trends, standards and changes
Establishes and maintains a culture of safety throughout the market
THIS JOB MIGHT BE FOR YOU IF . . .
Requires 6 years of supervisory experience in restaurant/food service/culinary industry
Proven track record in achieving company goals in compliance with company policies and procedures
Exceptional business etiquette and guest relations skills
Must be accurate and detail-oriented
Clear understanding of restaurant operations
Must be knowledgeable on HACCP controls along with proper storage and use of food
Excellent communicator/listener, motivator and risk taker
Must be a team player, a leader and a positive role model
Ability to problem solve and manage conflicts
Ability to build and maintain relationships with a diverse group of staff, customers and vendors
Exemplifies health department standards
Must exhibit superior organizational skills
Must possess intermediate computer skills including MS Office
Commitment to personal and professional development
Flexibility to work mornings, afternoons, evenings, weekends and holidays as needed
Ability to lift and carry 50 lbs
Possess full body mobility (bending, stooping, twisting and reaching) and have excellent manual dexterity
Ability to work in a constant state of alertness and in a safe manner
Entry Level Compensation
USD $75,500.00/Yr.
Maximum Compensation
USD $85,000.00/Yr.
Town And Country Markets