Responsible for managing all aspects of network engineering and operations, including oversight of all field and switch network operations and maintenance, cell site development, RF design and optimization, and performance monitoring of operating systems. This position initiates and executes market strategy with financial oversight and guidance. Market Manager oversees and fosters the partnership with T-Mobile Sales Departments and Call Center Care Teams in collaborative support towards market subscriber growth.
What you'll do in your role.
Requires competency in customer focus, change & innovation, strategic thinking, relationship building & influencing, talent management, results focus and inspirational leadership.
Leads a high-performance team, including the following direct reports: RF Engineering Manager, Development Manager, Operations Manager, Switch Manager and related departments. Oversees the design and optimization of the wireless network and microwave systems and ensures network reliability.
Leverages goal setting, ongoing assessment, coaching, and performance evaluation to support performance and behavior objectives for direct and indirect reports in the function. Recognizes development needs and identifies/creates development opportunities within the workgroup. Contributes to succession, diversity, and talent pool planning. Assures field engineering staffing and training. Creates an environment for ongoing peer development.
Ability to mentor and accelerate the growth of high potentials, stretch the performance of other leaders, motivate and inspire.
Provides routine status reports, project reports, and any other periodic review materials, as required. Prepares accurate cost analysis of all development projects, and forecasts accurate project completion dates. Manages site selection, site acquisition, local regulatory processes, and civil construction. Responsible for vendor management and ensures efficiency and profitability for the company. Presents to Regional Executive leadership team Quarterly / Annual market progress reports.
Prepares annual market budgets and assures fiscal accountability.
Executes strategy and technical rollouts of special projects and national initiatives that relate to the corporate strategies and that typically extend over multiple quarters.
Collaborates with the Network Operations Center (NOC), Corporate Customer Service team, and the local sales team to promptly identify and use resources to resolve any service problems.
Oversees the operation and advancement of the network switching facility in collaboration with the company's critical facility management team.
The experience you'll bring.
Strong communication and people skills
Strong organizational skills
Ability to work under pressure and produce excellent results with minimal supervision
Ability to meet project deadlines on a consistent basis
Strong computer and electronic skills
Proven project management skills
Experience in fostering change and innovation
Experience in Network Disaster Recovery Efforts
5 years' experience leading a department and managing groups of 10 or more
5-7 year's telecommunications industry experience
Bachelor's Degree or in the process of pursuing a bachelor's or equivalent degree - Business or technical field