Market Director

Hiremoxie Lexington , KY 40502

Posted 2 months ago

The Market Director will create and execute growth strategies in the market areas. Through leadership, the Market Director will be the face of the local markets along with managing external relations and other development opportunities/issues proactively. The Market Director will own responsibility for sales, marketing, customer experience, business development, community relations and external vendors in the markets by working cross-functionally.The Market Director is accountable to make progress on several key performance indicators for the company (KPIs).Duties:
  • Recruit, hire, manage and develop a group of business professionals.
  • Work with local government, continue to build solid relationships.
  • Assist with obtaining permits for construction and any other issues that arise from construction efforts.
  • Oversee the day-to-day operations of the company in the market.Coordinate and create alignment with other departments for new initiatives, tools, resources, goal setting and reports.
  • Manage sales and marketing initiatives that lead to customer and market growth for subscribers, penetration, ARPU and gross margins.
  • Manage a large subscriber market with high cash flow, high growth and newly launched areas that require different leadership by area type.
  • Provide thought leadership for Market Managers across companys footprint to ensure professional and business growth within their respective markets.
  • Develop plans by evaluating market conditions and opportunities.
  • Evaluatemarket performance by reviewing sales results; recommend sales strategies and objectives for performance improvements in local markets.
  • Develop new business programs to meet revenue goals.
  • Prioritize growth capital expenditures to align with the sales and marketing strategy for the market.
  • Identify areas of improvements and concerns and accordingly develop action plans.
  • Directs and coordinates product or service offering promotions, develops new markets, increases market share, and achieves competitive position in the industry.
  • Demonstrates knowledge of market and competition and aligns work with corporate marketing strategy.
  • Accomplishes sales objectives, unit growth, and gets results.
  • Work with marketing and sales to ensure maximum customer growth, retention, and service.
  • Builds company image while collaborating with customers, government, community organizations, and associates, enforcing ethical business practices.
  • Assists in directing sales channelto maximize efficiency in the market.
  • Creates an excellent work environment for employees as well as customer and community goodwill.
  • Field services, construction, store front, DTD sales, events coordinator - all dotted line to Market Director.
  • Manage a large subscriber market with high cash flow, high growth and newly launched areas that require different leadership by area type.
  • Provide thought leadership for Market Managers across companys footprint to ensure professional and business growth within their respective markets.
  • 10 years of industry experience: prior sales & marketing or management experience in the telecommunications industry preferred
  • Solid understanding of budgets and the ability to apply knowledge of concepts to forecasting growth and executing sales plans
  • Ability to work local governments and represent the company at any meetings
  • Must possess strong leadership, interpersonal skills along with strong work ethic
  • Demonstrate excellent oral and written skills and ability to communicate with all levels of the organization and outside the organization
  • Customer service oriented with a passion for great customer experience, willing to achieve operational excellence
  • Ability to analyze and define problems, prioritize workflow, meet deadlines and remain flexible
  • Ability to maintain confidentiality
  • Willingness to make decisions, exhibits sound and accurate judgment, supports and explains reasoning for decisions, includes appropriate people in decision-making process and makes timely decisions.
  • Must have a valid driver license
icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Market Patient Access Director For South East Market

Tenet Healthcare Corporation

Posted 3 weeks ago

VIEW JOBS 12/22/2020 12:00:00 AM 2021-03-22T00:00 As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step! JOB SUMMARY The Dir, PA Market is responsible for Conifer's Patient Access day-to-day operating activities. This role is responsible for meeting all goals set for the operations and has total control of the operations to meet these goals. The Operations leader responsibilities include delivery of * Client Service Level Agreements (SLA) * Operating goals, set by the Patient Access Process group that drive SLA * patient and account cycle time and productivity standards * process quality and accuracy * adherence to process standards * Relative cost management metrics goals * expense, cost and margin control * monthly, quarterly and annual financial goal management ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Others may be assigned. * Responsible for directing and executing business processes including monitoring and achieving client Service Level Agreements and all supporting process metrics at each hospital of responsibility. Responsible for the overall cycle time, work product accuracy including quality monitoring metrics, productivity, and associated process metrics. Works daily with his/her direct reports to execute against plans. * Supports the establishment of hospital budgets and ensures and manages human resource utilization at all levels. Analyzes monthly P & L's to ensure positive EBIT performance. * Ensures regional leadership is aware of any hospital specific initiatives impacting Patient Access. Manages all aspects of change management as it relates to operational processes, driving process metrics, staffing and employee relations, etc. * Able to leverage skills to other hospitals outside of his/her direct responsibility as needed to help assess and execute operationally as needed to support peers. * Ensures adherence to all standardized processes and is ensures he/she is viewed as an effective support partner to both his/her direct and indirect reports and clients. Work collaboratively within business units to ensure organizational goals are achieved. FINANCIAL RESPONSIBILITY (Specify Revenue/Budget/Expense): Approximately $4-$5 million per market. SUPERVISORY RESPONSIBILITIES This position carries out supervisory responsibilities in accordance with guidelines, policies and procedures and applicable laws. Supervisory responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Direct Reports: Dir, Conifer PA I or II Indirect Reports: Manager, PA I or II KNOWLEDGE, SKILLS, ABILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Strong knowledge and ability to drive operational metrics. * Knowledge of detailed Patient Access processes * Knowledge of the flow of the revenue cycle * Excellent oral and written communication skills * Detail oriented, analytical skills, and an ability to work independently * PC/Systems literate including the Internet and basic MS office skills * Proficiency in prioritizing and managing multiple tasks * Operating Discipline and Business Acumen * Strong leadership and organizational skills * Deal with Ambiguity and make good decisions * Assess, coach, train and develop talent * Possesses excellent tactical execution skills * Possesses the ability to motivate and maintain effective working relationships with staff and all stakeholders. * Demonstrates strength in both performance management and leadership development * Manage change while minimizing interruption at an operational and service level * Advanced writing, verbal and presentation skills * Provide advanced customer service EDUCATION / EXPERIENCE Include minimum education, technical training, and/or experience required to perform the job. * At least 4 years manager/director level experience, including experience managing multi-level positions. * At least 1 year director level over multiple facilities/units or equivalent business experience * 4 year college degree PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Must be able to work in sitting position, use computer and answer telephone * Ability to travel * Includes ability to walk through hospital-based departments across broad campus settings, including Emergency Department environments WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Office Work Environment * Hospital Work Environment OTHER * Approximately 40% - 80% travel may be required Tenet Healthcare Corporation Lexington KY

Market Director