Ascension Health Baltimore , MD 21203
Posted 2 weeks ago
Details
Sign on Bonus: up to $5,000
Department: Sterile Processing
Schedule: Full-time / Monday
Hospital: Ascension Saint Agnes
Location: Baltimore, Maryland
sign on bonus based on eligibility
Benefits
Paid time off (PTO)
Various health insurance options & wellness plans
Retirement benefits including employer match plans
Long-term & short-term disability
Employee assistance programs (EAP)
Parental leave & adoption assistance
Tuition reimbursement
Ways to give back to your community
Responsibilities
The Surgical Support Services team will serve as a horizontal solution to connect case scheduling, instrument and supply consumption tracking, sterile processing, preference card management, revenue cycle, and equipment management to enhance service to caregivers and improve the surgical experience. The Market Development Lead, Surgical Support Services
The Market Development Lead, Surgical Support Services, Sterile Processing will closely work with each location's Manager, Sterile Processing to educate new and existing associates in the department. Reviewing, contributing, and proposing revisions to local policy, procedures and processes as needed, and being a general resource leader and subject matter expert (SME) to the Sterile Processing Department's Team. Ideally, the Market Development Lead, Sterile Processing will be responsible for (but not limited to):
Identifying the learning needs of new hires and current department staff in order to plan, develop, and modify individualized educational plans, as well as team curriculum and programs accordingly
Presents and administers new SPD associate orientation programs for each location
Provides Quality Assurance reviews and contributes to maintenance of the instrument tracking system
Identifies individual growth and educational needs of associates, communicating frequently with the local and area SPD managers as requested or necessary
Contributes to SPD Manager's education plans for both teams and individuals to ensure greatest opportunities for associate success
Provides administrative oversight for all Sterile Processing Department associate competency files, ensuring that all related documentation is maintained in accordance with regulatory and management expectations
Administers the continuing education programs for all locations, ensuring associates are provided with not less than twelve (12) Continuing Education Units (CEUs) each calendar year
Monitors certified staff's renewal dates to ensure that they have submitted their certification renewals for receipt no later than the expiration date of the certification to avoid any lapses in current certification status
Schedules and coordinates all vendor partner in-services, ensuring all associates are provided equal access to ongoing educational opportunities
Ensures current industry best practices and streamlined processes are in place while proposing recommendations to Leadership if adjustments are justified and required
May participate in global Value Analysis Considerations at the discretion of Leadership
Remains up to date on techniques, best practices and community updates by remaining actively knowledgeable and cognizant of all AAMI, AORN, IAHCSMM, SGNA guidelines, as well as federal (e.g. EPA, FDA, OSHA, etc.), state and hospital standards of conduct
Serves as the SPD Liaison to develop and maintain relationships with market community colleges and/or vocational schools to coordinate clinical experiences, incubating and nurturing potential hiring pipelines for area SPD operational locations
Considers programmatic implementation, promotion, and ongoing operations for internal SPD Internship Program(s) as needed by the local management
The Market Development Lead must hold at all times their CRCST (Certified Registered Central Service Technician) certification or CSPDT (Certified Sterile Processing and Distribution Technician) as a condition of service. Additionally, the Market Development Lead should have prior experience working as a Sterile Processing Technician, ideally as an Educator, Manager, or Lead Technician. Plus, this individual should have prior experience with data entry, reporting, and writing/revising policies and procedures.
The Market Development Lead provides guidance and recommendations to Managers, Surgical Support Services
The Market Development Lead will also be responsible for engaging and building relationships within their area through a foundation of listening, empathy, open and honest communication, and an ability to understand and deliver on the managers' needs to create desired changes and achieve the goals of Surgical Support Services.
Responsibilities
Builds and maintains relationships with Ascension Surgical Support Services market leadership, listens to end-user needs, moves associate education, growth, and quality assurance initiatives forward, and serves as a subject matter resource when issues arise
Identifies education gaps and competency opportunities
Develops and maintains onboarding materials for Sterile Processing associates
Develops competency programming for all Sterile Processing associates
Assists in development of standard operating procedures and policy creation in support of local sterile processing departments and adherence to national standards
Assists in recruitment efforts for roles within the Sterile Processing community
Collaborates with Ascension Associate Experience and Learning to ensure streamlined delivery of education and training
Develops and maintains tracking of skills development for all affiliated associates
Promotes a culture of continuous improvement by encouraging identification of opportunities and resourcing solutions for identified opportunities to local management
Leads implementation within the market(s) to ensure educational and growth alignment with national initiatives
Leads onboarding activities and development of new training opportunities to improve capability and ensure access, reliability, effectiveness and cost efficiency
Develops and implements associate and operational growth strategies with focus on quality production
Observes associate performance; provides ongoing performance feedback, addresses issues, orients and trains associates, monitors workflows and develops plans for process improvement
Monitors and ensures achievement and maintenance of associate professional certifications
Develops and maintains standards in consistent instrument and equipment quality; recommends improvements as necessary
Monitors and ensures adherence to national standards and benchmarks
Determines needs for systems/equipment/supplies purchases, monitors usage, and oversees proper working order and/or stock supplies
Develops reporting as required, including staffing, competencies, etc.
Schedules and coordinates departmental training; oversees on-the-job training
Performs other duties as assigned
Requirements
Licensure / Certification / Registration:
One or more of the following required:
Central Service Tech specializing in Sterile Processing credentialed from the Certification Board for Sterile Processing and Distribution (CBSPD) obtained within 6 Months (180 days) of hire date or
job transfer date.
Central Service Tech specializing in Sterile Processing credentialed from the Healthcare Sterile Processing Association (HSPA) obtained within 6 Months (180 days) of hire date or job transfer date.
Healthcare Leadership preferred.
Instrument Specialist credentialed from the Healthcare Sterile Processing Association preferred.
Education:
Additional Preferences
Well qualified candidates will possess many of the following:
Five (5) years experience as a Certified Registered Central Service Technician (CRCST or equivalent) in a healthcare Sterile Processing environment OR Five (5) years experience as a Certified Surgical Technician with two (2) years SPD experience and current baseline CRCST certification
Three (3) years experience in a hospital SPD supervisory role, or managerial role preferred
One year training experience required
Working knowledge of AORN and SGNA standards of practice, AAMI, CDC, FDA, IAHCSMM, and OSHA guidelines, IAHCSMM technical principles, and in-depth knowledge and experience of The Joint Commission/Det Norske Veritas review processes.
Knowledgeable in the use of Google Workspace (formerly GSuite), Microsoft Office products, and administrative experience with any electronic learning management system (LMS) platforms
High School Diploma/G.E.D required
College Degree (BA/BS) preferred but not required
IAHCSMM Certified Instrument Specialist (CIS), Certified Endoscope Reprocessor (CER), and/or Certified Healthcare Leader (CHL) strongly preferred
CRCST or CBSPD Certification required upon interview and within six (6) months for well qualified CST Candidates
Valid Driver's License required
Certifications:
Why Join Our Team
Ascension associates are key to our commitment of transforming healthcare and providing care to all, especially those most in need. Join us and help us drive impact through reimagining how we can deliver a people-centered healthcare experience and creating the solutions to do it. Explore career opportunities across our ministry locations and within our corporate headquarters.
Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.
Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.
Equal Employment Opportunity Employer
Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.
For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.
As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.
Pay Non-Discrimination Notice
Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.
E-Verify Statement
This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.
E-Verify
Ascension Health