Market Delivery Manager

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor's Degree

Travel Percentage :

5 - 10%

Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team:

You will be working on Worldpay's Strategic Expansion team, who are focused on entering into more domestic markets and expanding our product capabilities around the globe. The Strategic Expansion team is located in several offices around the world and are striving to provide merchants with best-in-class payment products around the globe. We are passionate about our work and take a client-first approach to everything we do. The team has bold ambitions to expand around the globe and you will drive the acceleration of these plans in EMEA as part of a Geo Expansion team. As a Market Delivery Manager, you will lead cross-functional efforts, delivering analysis and owning overall project management to enable the operational success of new markets.

What you will be doing:

You will focused on expanding our payment and product capabilities within our Europe, the Middle East and Africa team. The role includes:

• Supports Strategic Planning Director in scoping of operational and business requirements for new market entry/expansion.

• Plans and coordinates all aspects of market delivery from initiation through delivery.

• Identifies needed resources for projects, defines and assigns major project roles

• Coordinates activities and tasks among project team members, other internal departments and client or vendor/subcontractor organizations as needed to meet project goals and ensure project completion is on schedule, within budget constraints and of the appropriate quality standards for the project scope.

• Assigns and monitors work of project team providing technical and analytical support and direction. Interfaces with external clients or field-based employees on technical matters as needed.

• Manages project risks, issues/problems and activity progress to ensure project goals, e.g., deadline, scope and quality are achieved. Assists with problem resolution or risk mitigation as needed.

• Ensures requirements for internal technology projects align to operational standards. Develops alternate requirements or document exceptions as appropriate.

• Develops, defines and executes project plans, project scope, activities, schedules, budgets and deliverables.

• Interacts with product development, sales, client relationship teams, technology solutions, service delivery and/or other cross-functional teams.

• Serves as liaison between technical and non-technical teams, in internal organizations as well as in client and vendor/subcontractor organizations to ensure all project targets and requirements are met.

• Delivers informational and decision-seeking presentations to technical and business groups in FIS and/or in client organizations.

• Conducts project closure activities to formalize and communicate the project acceptance, handover documentation and ongoing activities to accountable teams and complete a post-implementation review to identify areas of improvement.

• Identifies project management coordination process gaps or areas for improvement, recommends and implements solutions.

What you bring:

• Extensive knowledge of project management standards, processes, procedures and guidelines / experience in coordinating and delivering complex cross-functional projects on a global scale

• Knowledge of various types of IT project methodologies and life cycles, e.g., conversions, incremental, rapid delivery, classic or traditional waterfall phases of analysis, design, development, testing, implementation and the correct project application

• Proven record for working well across teams and successfully building relationships with senior stakeholders

• Excellent analysis, problem-solving, team, conflict management and time management skills with a focus being solutions-oriented

• A degree from a selective university

Added bonus if you have:

• Experience in the acquiring business and in-depth knowledge of acquiring processes and platforms

• Formal project management qualifications

• Detailed technical expertise in payments products or financial services

• Knowledge of Worldpay's products and services

What we offer you:

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities

• A modern, international work environment and a dedicated and motivated team

• A broad range of professional education and personal development possibilities - FIS is your final career step!

• A competitive salary and benefits including private medical cover, dental cover, and travel insurance

• A fantastic range of benefits designed to help support your lifestyle and wellbeing

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass