An Application Support professional's dedication to innovation is essential to what keeps our company moving and thriving. Here, you'll oversee application issues throughout: troubleshooting, maintaining, identifying, escalating and resolving them as needed. You'll ensure that the production changes your team makes are made keeping best practices, lifecycle methodology and overall risk top of mind. Partnering with Infrastructure Service Support team members, you'll dig into root cause analysis, production changes, budgetary and staffing issues. You'll also draw on your experience to manage and mentor people to drive strategic change, both within your team as well as in collaboration with team members across JPMorgan Chase & Co.'s global network of innovators.
This role requires a wide variety of strengths and capabilities, including:
BS/BA degree or equivalent experience
Proven expertise in application development and support environment with more than one technology and multiple design techniques
Advanced knowledge of development toolset to design, develop, test, deploy, maintain and improve software
Proficiency in one or more general purpose programming (Java, Python, .Net, C++, etc.)
Understanding of risk controls and compliance to departmental and company wide standards
Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals
Jpmorgan Chase & Co.