Marine Fine Art & Species Claims Specialist

Chubb North Scituate , MA 02060

Posted 7 months ago

Role Purpose:

The primary purpose of this role is to produce a high quality work product on technical complex Fine Arts & Specie and marine claims through immediate contact and the effective investigation, reserving and adjustment of claims incurred by insureds or third parties.


Major duties/responsibilities are detailed in the individual's annual goals. The goals may include items such as:

  • Coach and mentor Claims Examiners in your technical field.

  • Analyse first report to determine nature of loss, coverage provided and scope of injury/damage.

  • Conduct investigations of all aspects of reported claims including potential fraud. Secure and/or file all supporting documentation and verify same for accuracy, relationship and completeness.

  • Establish accurate and timely reserves.

  • Seek technical assistance in handling claims exceeding delegated authority.

  • Maintain an active diary. Monitor same to achieve timely development of the file and timely disposition of the claim.

  • Promptly and properly document all developments claims documentation system

  • Exercise good judgement in reaching final disposition of claim by evaluating nature of loss, damage, coverage provided and applicable limits.

  • Effectively negotiate compromise settlements where appropriate.

  • Effectively communicate with the following: Claim Department, Customer Services, Risk Control, Underwriting Departments, brokers, insureds, counsel, third parties and/or their legal representatives.

  • Recognise subrogation where applicable & forward the claim to the subrogation team.

  • Adhere to Insurance Contracts Act and all other relevant statutory rules and regulations.

  • Effectively control the use, work product and expense of outside vendors.

  • Any other duties as required by the Claims Manager

  • Accountable for taking all practical measures to insure that the workplace is safe and without risk to health.

Experience & Skills Required:

  • Tertiary qualified, law degree preferred.

  • Investigation techniques.

  • Written and verbal communication related to claims handling.

  • Familiar with the Marine Insurance Act & the Insurance Contracts Act.

  • Damage and/or loss evaluation.

  • Good negotiation skills.

  • Able to demonstrate effective case management.

  • Able to professionally & effectively communicate with brokers and clients

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Marine Fine Art & Species Claims Specialist