We are looking to add a Marina Concierge to our team. The purpose of the Marina Concierge position is to make each guest feel welcome and accommodated from their arrival point to their departure date. This is an exciting, fast paced position at the Marina. Qualified candidates will enjoy close interaction with overnight guests, long-term lessees, and slip owners. See below for details and to apply for the position. This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore take great pride in selecting individuals that help us to achieve our clubs' mission. Essential Functions:
Position requires making slip, dinner, and spa, reservations for individual boaters, boat clubs and assist with long-term lease arrivals.
Process all reservation forms, folio cards and payment for dockage, concierge services for slip owners and guests.
Operate reception desk, Telephone and VHF Marine radio communications, dockage coordination, fuel dock coordination and log, vessel key log maintenance, outside contractor insurance compliance, and MMS software operations.
Assists with accounts receivable, end-of month billing coordination, and daily reports as per Accounting Department.
Promote all aspects and business of the Marina in a positive manner while maintaining the highest level of Guest Services.
Communicates all pertinent information to Supervisor and works closely with others to achieve company goals.
Maintain Ship Store appearance and inventory.
Work with Staff and Customers in a willing and fun manner.
Able to multi task and problem solve
Other reasonable duties as assigned.
Must be acquainted with Microsoft Office software in order to update occupancy numbers, fuel logs, and send emails to our Marina email distribution list.
Must possess a friendly demeanor and the willingness to work in the most beautiful Marina in Florida.
Must be able to courteously express information to others and is able to understand and interpret written material.
Possess effective communication, phone and follow through/follow-up skills.
Customer service skills a plus
Light Bookkeeping skills
Computer and Data Entry skills
Fantastic People skills
Able to self-motivate
Candidate must be able to work weekends and holidays
Able to drive shuttle van a plus
Benefits: Health, Dental, Life, 401(k), referral bonus and much more!
The Resort at Longboat Key Club is a drug-free workplace. Drug testing will be conducted as part of the pre-placement examination. The company also conducts post-offer employment verifications, motor vehicle, and criminal background checks. All offers of employment are subject to satisfactorily completing the checks outlined above. The Resort at Longboat Key Club is also an equal opportunity employer committed to hiring a diverse workforce.
The Resort At Longboat Key Club