Located in the Phoenix, Ariz., suburb of Gilbert, the Mercy Gilbert Medical Center, is a 198-bed, not-for profit hospital with more than 1,300 employees and almost 900 doctors on staff representing all major specialties. In 2014, Phoenix Children's Hospital launched a 22-bed pediatric unit inside the hospital. Mercy Gilbert opened in 2006 and has been a vital part of the growing community. Today it is the fifth largest employer in Gilbert. During the fiscal year ending June 30, 2016, Mercy Gilbert provided more than $24 million in community benefit. As a result of Dignity Health's mission to deliver health care and partner with the community, more than 42,000 people in the East Valley were reached through community health services. For more information visit: https://www.dignityhealth.org/arizona/locations/mercygilbert.
The MA/Registrar works under the direct supervision of the nurse manager in caring for the patient and providing the best possible individualized care in a timely manner. Responsible for the verification and authorization of insurance benefits on all patient accounts through electronic verification system and/or third party payers in order to obtain accurate and prompt reimbursement. Provides information and answers questions about the Dignity Health Payment Assistance program.
Minimum of one (1) year experience in prior authorization, pre-certification, insurance benefits and how they apply to hospital registration or medical office settings.
Ability to determine & communicate patient financial responsibilities.
Previous registration or related experience.
Previous experience in a physician's office or urgent care center.
HS graduate or equivalent combination of experience and/or education.
Graduate from school/program of medical assistant or equivalent experience.
Excellent written and interpersonal communication skills.
Familiarity with personal computers and automated appointment schedules.
Typing speed: 30.
CPR certification. BLS card (American Heart).