Manufacturing Quality Technician

About the Role

The Manufacturing Quality Technician is responsible for supporting manufacturing operations. They identify and escalate quality issues seen on the manufacturing floor. The MQ Technician will focus daily on auditing processes, root cause investigations and documenting non-conformance issues.

What You'll Do

Perform Daily Audits for Quality and Compliance

• Monitor all production areas for customer requirements, proper SOP, tool compliance and other process & quality issues. Primary focus is in Server Build area
• Report feedback of any quality or compliant issues to quality engineers
• Ensure all tools and resources are in working order
• Support root cause analysis of any quality or compliant issues
• Communicate with Manufacturing Engineering Team or Training Team if additional tools, resources, or training is required for the production team

Monitor Quality of Output

• Identify potential issues and drive preventive actions on a real-time basis
• Ensure corrective actions affecting quality are completed on a timely basis
• Perform pilot build inspection for each new product SKU
• Create specific SKU audit checklists based on known issues from vendor or customer feedback, or ZT investigations
• Investigate and document causes of vendor non-conformance issues in the Quality Incident Report Database

Issue Resolution

• Manage/escalate issues impacting quality and communicate to In-Process Quality Control inspectors, leads and Supervisor / managers
• Create time-sensitive quality alerts for process gaps, inspections, and reworks
• Open Quality Incidents (QI) for supplier quality issues reported during manufacturing

What You Bring

• High School diploma or higher
• 2-4+ years of relevant work experience
• Excellent verbal and written communication and interpersonal skills
• Ability to prioritize workload and multi-task
• Attention to details with high focus on Quality and Process / Product Improvement
• Possess a high level of integrity and strong work ethic
• Ability to drive improvement efforts
• Ability to communicate issues verbally and in writing to all levels of employees
• Ability to speak Spanish, preferred but not required
• Understanding of ESD Compliance preferred
• Experience with Microsoft Office tools (Outlook, Excel, and Word) preferred

About ZT Systems

At ZT Systems, you'll get to do work you are proud of alongside smart, passionate people. Every day, there are opportunities to collaborate with the best in the industry to design, build, and deliver impactful solutions to world-class customers. Along the way, you will gain hands-on experience in a face-paced environment that's challenging, rewarding, and career-defining.

A culture built around our values we work hard and think fast. We view challenges as opportunities-to do better, push harder, and be faster than we were the day before. When we fail, we learn from it and move on together. And when we succeed, we use the momentum to go even further. We create value with everything we do, building the foundation of today-and transforming the future of tomorrow.

Join ZT Systems and help us build technology infrastructure that connects the world.

What We Offer

When you join ZT, you'll enjoy a range of world-class, inclusive employee benefits designed to grow with you and our company. From competitive compensation to 401K matching to comprehensive health & wellness programs and tuition reimbursement, ZT Systems offers industry leading benefits packages for eligible employees designed to help you get the most out of life.

ZT Group Int'l. is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. ZT Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.