Manual Fulfillment Handstuff | 7Pm-7Am | Th-Sat

Position: Fulfillment Manual Operator

Reports to: Shift Manager (with direction from the Shift Lead)

Supervises: N/A

Summary: Produces manually inserted materials in accordance with Standard Work Processes to ensure that quality expectations are met while also meeting output and efficiency goals.

Classification: Overtime Eligible

Major Activities

The Fulfillment Operator is responsible for the overall quality, output and efficiency of the inserted material processed manually. The Fulfillment Operator is ultimately accountable for the quality of all materials produced and for following all standard work procedures.

Responsibilities:

• Follow Standard Work procedures

• Follow QC Procedures and complete all logs, paperwork, check list and Computer functions (MRDF, DCS, Dashboard) in accordance with Standard Processes.

• Maintain workflow efficiency by evaluating processes at each stage of production

• Operator is responsible for creating a predictable process through:

• Correctly adhering to Line Clearance for each file processed

• Ensuring that each job is properly completed

• Inspecting for adherence to procedures using, visual discrimination, quality analysis, and judgment

• Interact closely with other departments outside of inserting (Pressroom/ Mail Dispatch/ Warehouse/ Shipping/ Technicians).

• Ensure associates maintain safety and OSHA standards.

• Responsible for cleanliness of area and maintaining 5S standards, while driving continuous improvements.

• All other tasks as assigned by Lead, Manager, or Senior Management.

• Will comply with all current and future security and compliance requirements.

Employment Standards

Education/Experience: High School Diploma or G.E.D., vocational or technical school diploma or certificate.

Experience in similar mail facility with working knowledge of Inserting Machines desired.

Read and write English, passing of WorkKeys Assessment Testing, PCI Group Assessment testing.

Knowledge and Skills: Must have computer skills; understand work flows, comprehensive of job tickets, have attention to detail, positive attitude and a team player.

Physical Requirements: Ability to lift heavy boxes and trays of mail up to 30 lbs. Ability to sit for long periods of time.

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Thursday, Friday, Saturday, and Every Other Sunday | Thur-Sat 7PM-7AM | Sunday 8 -12 hours depending on Volume