Managing Director - Mount Sinai Health Systems Partnership

Sema4 Stamford , CT 06901

Posted 2 months ago

Sema4 is a patient-centered health intelligence company founded on the idea that more information, deeper analysis, and increased engagement will improve the diagnosis, treatment, and prevention of disease. Sema4 is dedicated to transforming healthcare by building dynamic models of human health and defining optimal, individualized health trajectories, starting in the areas of reproductive health and oncology. Centrellis, our innovative health intelligence platform, is enabling us to generate a more complete understanding of disease and wellness and to provide science-driven solutions to the most pressing medical needs. Sema4 believes that patients should be treated as partners and that data should be shared for the benefit of all.

Sema4 is seeking a Managing Director for our Mount Sinai Health System partnership. The Mount Sinai business and relationship is a cornerstone of the Sema4 business. In this role, you will be responsible for the overall relationship between Sema4 and Mount Sinai Health System and its affiliates. The role involves oversight and coordination of direct reporting individuals as well as indirect resources dedicated to delivering excellent customer experience with Mount Sinai. The role requires someone with Executive relationship skills, complex opportunity skills, and creative partnering skills. Passion about genomic medicine, as well as delivering high service levels is a job requirement. The job will involve working closely with Mount Sinai leadership to support our growing genetic testing and data business, incubating solutions that will be launched nationally, leading resolution to complex situations and engaging with leadership in both Sema4 and Mount Sinai, to deepen the relationship between the companies.

The successful Managing Director will need a level of sophistication to handle customer relationships with industry thought leaders, manage the dynamics between lab, doctor and genetic counselors, and be able to drive highly complex sales to closure. He or she should be passionate about the broader Sema4 mission and have a solid understanding of the important role the Mount Sinai relationship plays.

RESPONSIBILITIES:

  • Manage Sema4s Mount Sinai business in genetic testing and data solutions including the areas of reproductive health, oncology and pediatrics

  • Develop and set the strategic direction required to meet and exceed sales quotas and improve customer satisfaction

  • Develop and foster new lines of business

  • Motivate and coach people (direct and indirect reporting)

  • Build and maintain strong relationships with clients

  • Leverage internal resources to maximize value to clients including business development, customer success, marketing lab operations and billing

  • Grow sales beyond the core Mount Sinai hospitals and into hospital and practice affiliates

  • Leverage creativity and innovation to partner on solutions that deliver mutual benefit to the companies and provide a launching pad for the external market

  • Leverage SiniorSema4 Executives, in key roles, to strengthen the relationship

QUALIFICATIONS:

  • BSc/BA, preferably in a scientific space (MBA, a bonus)

  • 10+ years in hospital and physician sales; specific expertise in Womens Health and Oncology genetic testing, preferred

  • Experience servicing or working in the Mount Sinai Hospital System and/or other hospitals in the New York market, is advantageous

  • Working knowledge of a consultative sales/solution selling methodology

  • Strong team and leadership skills

  • Self-motivated and able to thrive in a results-driven environment

  • Natural relationship builder with integrity, reliability and maturity

  • Ability to prioritize among competing tasks

  • Excellent verbal and written communication skills

  • Ability and strong desire to interact with clients daily

  • Strong customer needs assessment and problem-solving skills.

  • Great client management and interpersonal skills

  • Confident, organized, positive energy

  • Creative problem-solving skills and outside-the-box thinking

  • Experience in business development and alliances, strongly preferred

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Director Of Customer Operations Personal Health NA (Stamford CT)

Philips

Posted 2 days ago

VIEW JOBS 11/15/2019 12:00:00 AM 2020-02-13T00:00 Job Title Director of Customer Operations, Personal Health NA (Stamford CT) Job Description In this role, you have the opportunity to The Director of Customer Operations will manage the Customer Operations Team for North America. Be the customer facing contact for Supply Chain and the main point of contact for Sales with Supply Chain. You are responsible for * Creates and executes strategic vision for Retail Customer Order processing as to relating on-time and in-full metrics (internal and external) for the Personal Health division of Philips North America * Ensures strong relationships with Retail Customers and drives compliance with Customer standards and requirements * Drive reduction of vendor compliance and shortage deductions * Align with other Supply Chain leadership (including, Planning, NPI, and associated partners (Finance, Sales, Marketing) from local, global and other markets to ensure adherence of quality and Customer Service Level * Pro-actively embeds quality in products and processes while complying with relevant business and regulatory requirements to deliver on our customer promise and drives a quality mindset throughout Operations and assesses effectiveness of third party processes and their quality control. * Actively ensures integration across the E2E value chain by identifying key drivers of value and influencing others to work cross functionally to increase operational excellence and customer value. * Partners to ensure output of our warehouse and 3PL activities meets current and future demands, regulatory and service requirements and is delivered with competitive costs and speed to our customers * Establishes a responsive, agile supply chain, by translating supply chain strategy into processes and policies. * Drives supply chain transformation towards digital capabilities through transparency/visibility and data driven decision making * Actively drives a culture of continuous improvement leveraging LEAN methodology and Philips Excellence Practices * Develop people to achieve maximum relevance and capability * Monitors and controls processes and identify the root cause of issues/waste. * Monitors employees' health and safety at work and ensures working methods, equipment, premises and environment are safe. * Leads the implementation of new systems and processes (including Lean) and formulates new supply chain concepts * Ensures budgets and schedules meet corporate requirements. * Identifies improvement opportunities across the E2E supply chain by detecting KPI trends and/or analyzing internal and external data to generate and implement value adding solutions with the customer in mind You are a part of The Director of Customer Operations will manage the Customer Operations Team and will report directly to the Head of North America Supply Chain. This position is based in Stamford, CT. To succeed in this role, you should have the following skills and experience * 10+ years of Supply Chain experience * Bachelor's Degree is required; Master's Degree preferred, preferably in Business or Supply Chain Management * Strong People and Process Leadership * Relationship management * Data driven and can drive a team to a data driven environment * Experience with ERP and planning systems * Lean certified preferred * Proven track record in innovation, high pressure deliverables, and high impact task management * Sales and Operations Planning (S&OP) experience * Vendor Management * Travel 30 – 40% Why should you join Philips? Working at Philips is more than a job. It's a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum. Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by watching this video. To find out more about what it's like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog. Once there,you can also learn about our recruitment process, or find answers to some of the frequently asked questions. It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, color, citizenship, disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, marital or domestic partner status, military or veteran status, national origin, pregnancy/childbirth, race, religion, sexual orientation, or any other category protected by federal, state and/or local laws. Philips is an equal employment opportunity and affirmative action employer Disability/Veteran. As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance. #LI-PH1 Contact If you forgot your password, you can click the Forgot Password button on the Sign In screen to reset it. If you have any other questions regarding the recruitment process please refer to our FAQs. In case of technical difficulties with the website, please send an email to careersite@philips.com. (Note: To ensure fairness and legal compliance in our recruitment processes, only technical issues will be monitored through the above inbox. Please do not submit resumes or applications to this email, as they will not be reviewed. Only applications received through the online application process will be considered.) Philips Stamford CT

Managing Director - Mount Sinai Health Systems Partnership

Sema4